Five Star Painting® · 5 months ago
Estimator/In Home Sales Professional
Five Star Painting® is a nationally recognized and locally owned painting service dedicated to delivering quality and affordable services. The Estimator/In Home Sales Professional will meet with potential customers, provide painting estimates, and ensure customer expectations are documented and communicated effectively to the production team.
Consumer Services
Responsibilities
Meet with customer, in person, to perform painting estimate
Accurately measure job
Follow-up with prospective customers (current estimates) by phone or email consistently until the job is secured (landed) or the customer chooses to not have the work completed
Send thank you letter or email after the estimate is completed
Ensure all landed jobs are 'Handed Off' to the painting production manager
Communicate the scheduling preferences and needs of the customer to the Owner by making notes in CORE and/or scheduling the job through the Company Calendar
Upon landing the job, communicate clearly to the steps going forward to the customer
Qualification
Required
Meet with customer, in person, to perform painting estimate
Accurately measure job
Follow-up with prospective customers (current estimates) by phone or email consistently until the job is secured (landed) or the customer chooses to not have the work completed
Send thank you letter or email after the estimate is completed
Ensure all landed jobs are 'Handed Off' to the painting production manager
Communicate the scheduling preferences and needs of the customer to the Owner by making notes in CORE and/or scheduling the job through the Company Calendar
Upon landing the job, communicate clearly to the steps going forward to the customer
Receive general direction. Set priorities and define methods for accomplishing assigned work
Work is generally varied. Perform considerable coordination and follow-through and assist customers
Operate a variety of office equipment, such as a personal computer, printer, LCD projector and other peripheral computer related equipment, transcriber, facsimile, desk phone and mobile phone and calculator
Operate a variety of software programs as listed above
Demeanor that is friendly and cooperative while maintaining adherence to Five Star Painting policies and procedures
Maintain a proper appearance as required by Five Star Painting when interacting with customers or other when generally representing the company
Maintain your company vehicle in a professional manner as required
A background showing alignment to the company's culture and Code of Values
Energetic self-starter with the ability to multi task and possess a get it done attitude
Is willing and able to follow systems
Be able to accept and respond to suggestions and constructive criticisms in an amicable manner
Perform other duties as required. These duties may include assignments in job classifications other than their own