House Cleaning Company Scheduler & Quality Control Coordinator jobs in United States
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Maid Brigade · 5 months ago

House Cleaning Company Scheduler & Quality Control Coordinator

positionMesa, AZ 85210
timeFull-time
remoteOnsite
seniorityMid Level
money$40K/yr - $40K/yr

Maid Brigade is a house cleaning company looking to add an experienced scheduler and quality control coordinator to their team. The role involves managing cleaning schedules, ensuring quality service through inspections, and addressing client concerns while maintaining accurate records.

Customer Service

Responsibilities

Create and manage daily, weekly, and monthly cleaning schedules for residential and commercial clients
Assign jobs to cleaning staff based on availability, location, and skill level
Adjust schedules as needed due to client requests, cancellations, or employee availability
Communicate schedule updates to cleaners and clients in a timely and professional manner
Maintain accurate records of services rendered and staff hours
Conduct on-site and post-clean inspections to ensure service meets company standards
Address client concerns or complaints quickly and professionally
Provide feedback and retraining to cleaners as needed based on performance
Develop and implement quality control checklists and procedures
Monitor supplies and equipment quality used during cleaning

Qualification

Scheduling experienceQuality control experienceCRM software experienceBilingual (Spanish/English)Tech-savvyOrganizational skillsCommunication skillsAttention to detail

Required

Proven experience in scheduling, operations, or quality control (cleaning industry preferred)
Excellent organizational and multitasking skills
Strong communication and interpersonal skills
Tech-savvy: comfortable using scheduling software, spreadsheets, and mobile apps
Valid driver's license (if inspections or field visits are required)
High attention to detail and a commitment to high-quality service

Preferred

Bilingual (Spanish/English) is a plus
Experience with CRM or field service management software (e.g., Jobber, Housecall Pro, ZenMaid)
Prior supervisory or team lead experience

Benefits

Paid time off and holidays.
Company vehicle or mileage reimbursement for site visits.
Opportunities for advancement and bonuses based on performance.

Company

Maid Brigade

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Maid Brigade is a global house cleaning service.
dateFounded in 1979
location
Atlanta, Georgia, USA
people-size1001-5000 employees
web-link
https://www.maidbrigade.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2025-06-23Acquired

Recent News

PR Newswire
Maid Brigade Named Among The Top Franchises in Entrepreneur Magazine's Franchise 500® Ranking
2026-01-16
PR Newswire
Evive Brands Celebrates Its Franchises Named to Franchise Dictionary Magazine's Top 100 Game Changers of 2025
2025-12-05
PR Newswire
Maid Brigade Names Danessa Itaya as Brand President
2025-11-13
Company data provided by crunchbase