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Penumbra, Inc. · 4 months ago

Business Process Analyst, CFSO

Alameda, CA

Full-time

Hybrid

Mid, Senior Level

$82K/yr - $134K/yr

5+ years exp

Penumbra is a global healthcare company focused on innovative therapies. The Business Process Analyst, CFSO, will work with various teams to analyze business requirements, implement solutions, and manage projects to improve operations within the Customer and Field Support Operations team.

Medical Device

H1B Sponsor Likely

Responsibilities

Collaborate actively with business partners, including end users within CFSO, IT, Accounting, Sales Operations, and Quality to analyze and document business requirements and recommend, project manage, test and implement solutions

Effectively communicate and mediate an outcome

Project manage and effect change management, including planning, implementing and solidifying the changes

Improve and optimize current systems in the business

Work with end users to create compelling business case for new applications or functionality, including cost/benefit and risk/impact analysis

Collaborate closely with other teams and understand overlaps of teams and applications to troubleshoot/resolve issues

Work with end users as needed to develop and execute test plans to verify business systems and processes work as expected

Develop and recommend operational processes and/or process improvements focused on aligning with industry standards and best practices

Support production system incidents; troubleshoot and provide root cause analysis; participate in user acceptance testing (UAT) to ensure quality of changes

Ability to work independently, manage multiple projects simultaneously, and have excellent communication and collaboration skills

Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures

Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company

Ensure other members of the department follow the QMS, regulations, standards, and procedures

Perform other work-related duties as assigned

Qualification

SAPChange managementProject managementOTC process knowledgeMedical device experienceSalesforceMS Office proficiencyCommunication skillsAttention to detailOrganizational skills

Required

Bachelor's degree in business, IT, or related field with 5+ years of experience, or equivalent combination of education and experience

Experience with SAP

Detailed understanding of OTC process and transactional implications

Strong oral, written, and interpersonal communication skills

High degree of accuracy and attention to detail

Proficiency with MS Word, Excel, and PowerPoint

Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously

Ability to work independently, manage multiple projects simultaneously, and have excellent communication and collaboration skills

Adhere to the Company's Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures

Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company

Ensure other members of the department follow the QMS, regulations, standards, and procedures

Preferred

Medical device, pharmaceutical, biotech, or other regulated industry experience desired

Experience with SAP, GHX and Salesforce is highly desirable

Benefits

Medical, dental, vision, life, AD&D, short and long-term disability insurance

401(k) with employer match

An employee stock purchase plan

Paid parental leave

Eleven paid company holidays per year

A minimum of fifteen days of accrued vacation per year, which increases with tenure

Paid sick time in compliance with applicable law(s)

Company

Penumbra, Inc.

Glassdoor3.3

Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies.

Founded in 2004

Alameda, CA, US

1001-5000 employees

http://www.penumbrainc.com

H1B Sponsorship

Penumbra, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (36)

2024 (42)

2023 (46)

2022 (43)

2021 (36)

2020 (26)