Future Opening: Operations Manager jobs in United States
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Mosquito Squad Plus · 5 months ago

Future Opening: Operations Manager

Mosquito Squad Plus is a reputable company dedicated to protecting families and pets from mosquitoes and ticks. They are seeking an Operations Manager responsible for overseeing daily operations, managing a team of Pest Control Applicators, and ensuring high levels of customer service and retention.

Consumer Services

Responsibilities

Meet or exceed client retention goals through efficient management of team expectations and day to day business execution
Pest Control Applicator leadership and management to include: customer service best practices, how to apply 21-day Protective Barrier Treatment via IPM program, promote and follow safety procedures, insure all PPE is being worn, understand product label instructions and implement fleet management, scheduling and interviewing for new hires
Office Staff leadership and management to include: customer service best practices, cohesive working relationships, leveraging technology tools and people skills to provide outstanding customer service, CRM management and upkeep
Maintain fleet of vehicles ensuring: regular scheduled maintenance, cleanliness, accurate stocking requirements and key tracking
Track, order and stock appropriate product and inventory to maintain cost goals and ensure minimum day to day needs are available
Mix the product daily according to label and state guidelines and fill the trucks. Maintain equipment and make sure trucks are properly outfitted for the day
Provide timely reporting as needed
Other duties as assigned

Qualification

Customer servicePest control managementTeam leadershipTechnology proficiencyOrganizational skillsAccountabilityPositive attitudeCommunication skills

Required

Outstanding and effective team leadership skills to include training and accountability of standards
Demonstrate passion for excellent customer service
Effectively present information in one-on-one and small group situations
Ability to create and execute a daily/weekly/monthly organizational structure to achieve goals
Ability to execute structure within franchise requirements
Excellent ability to manage multiple tasks and maintain a positive attitude
Knowledge of and desire to learn and leverage technology
Be the subject matter expert on Mosquito Squad offerings and process
Must be able to lift a minimum of 65 lbs
Must have valid driver's license and clean driving record
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
May be subject to an on-site drug test

Preferred

Previous pest control business management (preferred but not required if experienced in managing a team)

Benefits

Best in class paid training and onboarding
Flexible schedule
Company trucks
State of the art sales/routing system

Company

Mosquito Squad Plus

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MOST TRUSTED MOSQUITO & TICK CONTROL COMPANY BUG CONTROL IS NOT JUST WHAT WE DO. IT’S WHO WE ARE.

Funding

Current Stage
Growth Stage

Leadership Team

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R.D. Kincannon MBA
Franchise Operations Partner
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Company data provided by crunchbase