ClinDCast · 5 months ago
Epic Willow Analyst
United States
Full-time
Remote
Mid Level
3+ years expClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. The Epic Willow Analyst specializes in optimizing and supporting the Epic Willow modules within healthcare environments, ensuring seamless medication workflows and user satisfaction through design, implementation, and troubleshooting.
ConsultingElectronic Health Record (EHR)Health CareInformation Technology
Responsibilities
Design, build, test, implement, and maintain Epic Willow modules (e.g., Willow Inpatient, Ambulatory, Inventory)
Collaborate closely with pharmacists, clinical staff, and IT for workflow design, optimization, and issue resolution
Troubleshoot user issues, configuration challenges, and system glitches; provide ongoing support post-implementation
Conduct root cause analysis, identify solutions, document, and implement changes
Lead or support go-lives, upgrades, system changes, and user training initiatives
Prepare training materials, system documentation, flowcharts, and reports detailing configuration and workflow logic
Serve as a liaison between end-users (pharmacy, clinicians) and InfoSystems teams, fostering trust and clear communication
Participate in change and project management; support small to medium-scale Epic Willow projects
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Healthcare, or a related field (Associates + experience may substitute in some cases)
Epic Willow module certification (Inpatient, Ambulatory, Inventory); some employers require certification upon hire or within a set timeframe (e.g., 120 days)
Typically 3+ years in Epic roles; variations across levels (I, II, III) depending on seniority
Strong knowledge of pharmacy workflows, inventory management, Epic configurations, interfaces, and general EHR operations
Analytical thinking, effective communication, documentation, training capability, stakeholder engagement, flexibility, and ownership of assignments
Company
ClinDCast
ClinDCast offers healthcare IT solutions and consulting services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase