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Planet Fitness · 3 months ago

Fitness Center Customer Service Associate

St. Albans, VT 05478

Full-time

Onsite

New Grad, Entry Level

$14.50/hr - $14.50/hr

Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States. They are seeking a Fitness Center Customer Service Associate to create a positive member experience by providing exceptional customer service to members, prospective members, and guests.

FitnessHealth CareTrainingWellness

Responsibilities

Greet members, prospective members and guests, providing exceptional customer service

Handle all front desk related duties

Facilitate needed updates to member’s accounts

Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager, Manager or Lead Manager as needed

Assist in maintaining the neatness and cleanliness of the club

Qualification

Customer serviceBasic computer proficiencyPunctualityDiplomacyReliability

Required

Pursuant to this franchise's Covid-19 protocols, individuals must be fully vaccinated and boosted upon commencing employment. If individuals are not eligible to be boosted at commencement of employment, they are required to get boosted when eligible to retain employment

Punctuality and reliability are a must

Demonstrate diplomacy in all interactions while using appropriate behavior and language

Must be 18 years of age or older