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POET · 3 months ago

IT Service Specialist Intern - Summer 2026

Wichita, KS

Internship

Onsite

Intern

Start in 2026 Summer

POET is a leading producer of bioethanol and sustainable products, dedicated to converting renewable resources into energy. They are seeking an IT Service Specialist Intern to assist with IT-related issues, providing support to internal and external customers while managing technical tasks and projects.

Animal FeedBiofuelEnergyRenewable Energy

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Troubleshoot and repair computer software and hardware such as desktops, laptops, telephones, printers, mobile phones/tablets, desk phones, video surveillance systems and video conferencing equipment

Manage internal requests for IT support issues or enhancements by prioritizing issues, communicating status to affected parties, and updating Help Desk trouble tickets in accordance with department metrics and standards

Inventory, configure, install, maintain, repair, upgrade, secure, and dispose of team member personal computing devices

Interacting with technical support team members from external organizations to troubleshoot and repair hardware, software, and telecommunications systems

Escalate server, network, compatibility, and design issues to the appropriate team member

Work with other team members to complete projects such as Wi-Fi upgrades, video surveillance system installations, server and networking upgrades, and telephone system upgrades

Limited network administration duties: resetting passwords, unlocking accounts, setting file permissions, updating and rebooting servers, server configuration, and maintenance responsibilities

Create and update documentation and asset/license tracking systems

Since we are all about teamwork and getting the job done, your skills may be put to a lot of other uses!

Qualification

Client/server architectureWindows operating systemsSystem development life cycleMicrosoft Office SuiteCommunicationAttention to detailTime managementProblem-solving skillsTeamwork

Required

High school diploma or equivalent required

Junior or Senior-level student pursuing a bachelor's degree in business, technology, science or related degree

A good understanding of client/server, web architectures and object-oriented technologies and internet applications

Working knowledge of system development life cycle methodologies and Windows operating systems

Excellent communication skills and attention to detail

Excellent organization and time management skills with a sense of urgency that drives results

Knowledge of the basics of the Microsoft Office Suite and the ability to learn new programs

Preferred

High level of personal integrity

Interpersonal skills – ability to effectively interact with individuals at all levels within/outside the organization

Demonstrated problem-solving and critical thinking skills

Ability to embrace and promote change

Innovative mindset

Self-awareness in the face of uncertainty and the ability to think objectively

Ability to work in a team environment

Benefits

Comprehensive benefits package: Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution

Quarterly Profit-Sharing Bonuses and Bi-Annual Incentive Bonuses

Competitive pay, including shift premium pay for qualifying positions

401K with company match

Paid time off and paid holidays – 40 hours available on day ONE!

Paid Parental Leave

Tuition reimbursement

Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations

A multifaceted wellness program encompassing the whole person – mentally, physically, and spiritually

Onsite fitness centers or fitness reimbursements

Safety and cold weather gear reimbursements

Discounted home and auto insurance

Company

POET

Glassdoor4.5

At POET, they're using the creativity that comes from common sense to deliver a new bounty of American energy from the eternal bounty of

Founded in 1983

Sioux Falls, South Dakota, USA

1001-5000 employees

http://www.poet.com

H1B Sponsorship

POET has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2022 (1)