Broadridge · 4 hours ago
VP, Product Management, Insurance Segment (Hybrid - Flexible Options)
New York, NY
Full-time
Hybrid
Director/Executive
$190K/yr - $200K/yr
15+ years expBroadridge is a company dedicated to empowering others to accomplish more. They are seeking an experienced VP of Insurance Product Management to lead the strategic evolution and growth of their product offerings in the insurance industry, focusing on delivering omnichannel customer communication experiences.
BankingCrowdfundingEnterprise SoftwareFinanceFinancial ServicesInformation TechnologyOutsourcingSoftwareVenture Capital
Responsibilities
Lead the definition and execution of a forward-looking product strategy & roadmap for insurance communication products, with a focus on digital-first, omnichannel experience
Develop and maintain a roadmap that supports scalable, compliant, and consistent policyholder communications across the policy, billing, and claims lifecycle
Investment prioritization and justification through data-backed business cases
End to end planning & execution of multiyear product roadmap
Cross-functional execution planning (funding, capacity planning)
Balancing client-specific needs with platform scalability
Delivering modern user experiences that meet evolving customer expectations
Act as a strategic connector between Product, Strategy, Sales, Pricing, Client Relations, and Engineering to ensure that platform and customer needs are continuously reflected in the product roadmap
Serve as the customer’s advocate by conducting discovery sessions, journey mapping, and structured feedback loops with insurance clients
Use qualitative and quantitative insights to refine products in agile development cycles, ensuring a tight fit between platform functionality and real-world use cases
Stay ahead of industry trends, regulatory changes, and technology shifts
Analyze competitors and insurtech disruptors to position our offerings as innovative and differentiated
Define and monitor KPIs tied to product adoption, customer satisfaction, regulatory compliance, digital adoption (e.g., paperless enrollment), and operational efficiency
Present progress, gaps, and recommendations to executive stakeholders
Play a visible role in sales, client engagement, and industry forums
Provide consultative support to the Sales team during client pitches and RFPs, bringing credibility through deep insurance and communications domain expertise
Articulate the business value of our platform, roadmap, and digital capabilities to prospects and existing customers
Qualification
Required
15+ years of software product management experience, with at least 7+ years in insurance (P&C, life, or health)
Deep understanding of the policyholder communication lifecycle, including policy issuance, billing, endorsements, notices, renewals, and claims communications
Demonstrated experience leading platform-based product strategies, including building roadmaps, developing business cases, and managing digital-first delivery channels
Proven success leading large-scale transformation efforts in complex, matrixed environments
Exceptional ability to partner across functions (e.g., Sales, Client Relations, Compliance, Technology) to influence product direction and execution
Strong familiarity with omnichannel communication technologies (e.g., CCM/CXM, digital document delivery, e-signature, SMS, push notifications, secure portals)
Excellent communication, leadership, and change management skills
Experience working in customer-facing roles (sales, pre-sales, client advisory) and applying consultative selling techniques to deepen client relationships
Passion for customer-centric product development and a strong sense of empathy for the end-user experience
Preferred
Experience delivering digital communication solutions in regulated environments is strongly preferred
Benefits
Bonus Eligible
Paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act
Company
Broadridge
Broadridge is a provider of investor communications and technology solutions for broker dealers, banks, mutual funds and corporate issuers.
10001+ employees
H1B Sponsorship
Broadridge has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (109)
2024 (124)
2023 (83)
2022 (141)
2021 (100)
2020 (73)
Funding
Current Stage
Public CompanyTotal Funding
$3.05B2023-08-17Post Ipo Debt· $1.3B
2021-05-17Post Ipo Debt· $1B
2019-12-10Post Ipo Debt· $750M
Leadership Team
Timothy Gokey
Chief Executive Officer
Tyler Derr
Chief Technology Officer
Recent News
FF News | Fintech Finance
2025-12-03
2025-11-19
Company data provided by crunchbase