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ServiceMaster Restore® · 5 months ago

Lead Property Damage Tech

Riverside, CA 92503

Full-time

Onsite

Senior Level, Lead/Staff

$18/hr - $30/hr

ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. The Lead Property Damage Tech is responsible for leading and managing restoration projects, ensuring quality control, and supervising technicians while interfacing with customers and insurance adjusters.

Consumer Services

Responsibilities

Completes assigned jobs according to company processes and standards, maintains quality control, supervises technician(s) assigned to job

Completes sketch and scope sheet for estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs and photo documentation and customer contract to estimator/coordinator inside team members

Interfaces with insurance adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss when needed

Multi-tasks to manage work orders, ensure appropriate equipment and supplies are loaded on truck needed for job, prioritizes activities to meet deadlines

May train new technicians or key operational and sales team members

Qualification

LeadershipProject ManagementCustomer ServiceTrainingCommunication

Required

Experience in leading, training, or managing others in prior role

Role model our customer service expectations with homeowners, adjusters, vendors etc

Valid Drivers' License and satisfactory driving record

Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects

Must be able to wear respirator and safety gear when job conditions warrant

Benefits

Paid Time Off

Medical/Dental Benefits

Flexible Schedules

401K Plan

Uniforms and Training provided

Company

ServiceMaster Restore®

ServiceMaster Restore®, the largest franchised disaster restoration company in the United States, provides mitigation and restoration services to homeowners and business owners.

Founded in 1971