House Doctors · 4 months ago
Residential Remodeling /Handyman Operations Manager
Dunbar, WV 25064
Full-time
Onsite
Senior Level, Lead/Staff
$35/hr - $40/hr
10+ years expHouse Doctors is a trusted handyman service specializing in home repair and improvement needs. They are seeking a highly motivated Operations Manager to support the owner in managing their residential remodeling and handyman business, focusing on business growth, operational efficiency, and team development.
CommercialConstructionHome Renovation
Responsibilities
Provide leadership that promotes safety, high performance, and strong morale across the organization
Collaborate with the owner to develop and implement essential procedures, policies, and strategies for business growth
Cultivate a company culture that encourages top performance and employee satisfaction
Estimate and manage projects both remotely and on-site
Follow up on submitted proposals, securing projects by ensuring favorable outcomes
Oversee the scheduling and management of field employees, ensuring tasks are aligned with their skill sets to maximize performance and quality
Drive sales growth by consistently achieving high sales targets and contributing to business expansion
Manage field fleet, shop equipment, and inventory to ensure operational efficiency
Conduct quality control audits for all projects, ensuring the highest standards of craftsmanship and safety
Build strong relationships with subcontractors, vendors, and partners to enhance business opportunities
Work closely with the owner on marketing strategies to support business growth and brand visibility
Collaborate with CSR and office management to coordinate lead flow, technician schedules, estimates, invoicing, and project completion
Oversee the completion of projects from start to finish, providing detailed reporting as required
Master company software systems and advocate for their use to streamline operations
Balance daily workloads to meet deadlines while maintaining quality and productivity
Initially work on-site with up to 50% field project involvement
Track job performance, efficiency, and adherence to budgets for labor and materials
Monitor and manage change orders to maintain profitability throughout the project lifecycle
Qualification
Required
10-15 years of experience in residential remodeling and construction, with a deep understanding of the industry
Proven expertise as a master carpenter with a passion for teaching, training, and mentoring technicians
A WV contractor's license (or equivalent) is preferred, along with experience running a successful contracting business
5+ years of project management experience, including managing cost, scope, and schedule
5+ years of experience in estimating, scheduling, and business development/sales
Strong background in customer service, ensuring excellent client communication and satisfaction
Proficient in reading and interpreting construction drawings
Strong understanding of business economics and solid mathematical skills
Safety-conscious with a commitment to high-quality work and teamwork
Honest, transparent, reliable, and professional in all interactions
Ability to quickly master ServiceTitan software for business management
Advanced computer skills, including proficiency with Microsoft Office, email, and relevant software programs
A mentorship mindset with the ability to positively coach and develop employees
Ambitious with a desire to eventually operate your own business
Benefits
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Health insurance
Company
House Doctors
Your trusted local handyman and home improvement professionals.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase