Global Language System ยท 4 months ago
ASL Program Coordinator 1099 contractor
RALEIGH, NC 27605
Full-time, Contract
Hybrid
Entry, Mid Level
$17/hr - $20/hr
2+ years expGlobal Language System (GLS) is a leading provider of language services, offering interpreting, translation, and training solutions across various industries. The ASL Program Coordinator is responsible for managing and coordinating all aspects of the ASL interpreting program, ensuring efficient delivery of services and maintaining relationships with interpreters and clients.
Language LearningProfessional ServicesTranslation Service
Responsibilities
Oversee the day-to-day operations of the ASL interpreting program, including scheduling, assignment management, and service delivery
Recruit, onboard, and manage ASL interpreters, ensuring they meet quality and certification standards. Assign interpreters to client requests based on skillset and availability
Serve as the primary point of contact for clients requiring ASL services, ensuring their needs are met in a timely and professional manner
Monitor and assess the quality of ASL interpreting services provided. Implement feedback and continuous improvement measures to maintain high standards
Ensure that all ASL services provided comply with legal standards, including ADA requirements, and maintain up-to-date knowledge of relevant industry regulations
Track program performance metrics such as interpreter utilization, client satisfaction, and service quality. Prepare regular reports for management on program effectiveness
Organize and coordinate ongoing training and development programs for ASL interpreters to enhance their skills and ensure compliance with GLS and industry standards
Address and resolve any issues related to scheduling conflicts, interpreter performance, or client concerns, ensuring a smooth and effective workflow
Qualification
Required
Bachelor's degree in a relevant field (e.g., Deaf Studies, Communication, Business Management, etc.) or equivalent work experience
Proficiency in American Sign Language (ASL) and a deep understanding of Deaf culture
Minimum of 2 years of experience in managing ASL interpreting services or similar language programs
Strong organizational, communication, and interpersonal skills
Ability to multitask, prioritize, and work in a fast-paced environment
Experience with scheduling systems and tools for managing interpreter services
Familiarity with ADA compliance and other regulations related to ASL interpreting
Problem-solving abilities and a client-focused attitude
Preferred
Certification as an ASL Interpreter (RID, NAD, or equivalent)
Experience working in a language service provider (LSP) environment
Previous experience in recruiting or managing freelance interpreters
Knowledge of additional language services beyond ASL
Benefits
Flexible schedule
Opportunity for advancement
Training & development
Company
Global Language System
Global Language System provides language translation, interpreting, localization, and transcription services.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase