Priority Responder jobs in United States
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Servpro of Henderson/Boulder City · 4 months ago

Priority Responder

SERVPRO of Henderson/Boulder City is seeking a highly motivated and dependable Priority Responder to be the first point of contact during emergency property damage situations. The role involves quickly assessing damage, communicating with customers, and initiating the mitigation process while representing the SERVPRO brand with professionalism and empathy.

Consumer Services

Responsibilities

Respond immediately to emergency calls including water, fire, mold, and biohazard losses (day, night, weekends, and holidays as needed)
Perform on-site assessments, documenting damage and collecting critical information for the production and mitigation teams
Communicate effectively with customers, property owners, insurance adjusters, and SERVPRO staff to establish expectations and next steps
Capture and relay detailed job site documentation including photos, customer information, and preliminary scope of work
Assist in stabilization efforts such as water extraction, board-ups, or containment, when needed
Maintain a clean and professional appearance while demonstrating SERVPRO’s core values of compassion, integrity, and responsiveness

Qualification

Emergency responseDamage assessmentCustomer communicationProfessional appearanceService-oriented

Required

Highly motivated and dependable
Ability to respond immediately to emergency calls including water, fire, mold, and biohazard losses (day, night, weekends, and holidays as needed)
Ability to perform on-site assessments, documenting damage and collecting critical information for the production and mitigation teams
Effective communication skills with customers, property owners, insurance adjusters, and SERVPRO staff
Ability to capture and relay detailed job site documentation including photos, customer information, and preliminary scope of work
Ability to assist in stabilization efforts such as water extraction, board-ups, or containment, when needed
Maintain a clean and professional appearance
Demonstrate SERVPRO's core values of compassion, integrity, and responsiveness

Benefits

401(k)
Bonus based on performance
Company car
Competitive salary
Health insurance
Paid time off

Company

Servpro of Henderson/Boulder City

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At SERVPRO of Henderson/Boulder City we help people put their lives back together.

Funding

Current Stage
Early Stage
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