Bentley Systems · 1 hour ago
AV IT Support Specialist II
Philadelphia, PA
Full-time
Onsite
Senior Level
5+ years expBentley Systems is a leading software company focused on infrastructure solutions. They are seeking an AV IT Support Specialist II to provide technical support and enable productivity in their new Philadelphia headquarters, ensuring a seamless experience for developers and colleagues through expert management of AV and IT systems.
ArchitectureCADConstructionEnterprise SoftwareInformation TechnologyInfrastructureInternet of ThingsSoftware
Hiring Manager
Catie Spitcaufsky
Responsibilities
Command the technology powering our cutting-edge Experience Center, Conference/Collaboration spaces, and individual workstations
You will maintain, troubleshoot, and the AV for high-profile customer events, product launches, and internal hackathons, creating unforgettable, immersive experiences that reflect our innovative spirit
Deliver exceptional 'white-glove' support to our developers, creatives, and leadership
You are the go-to expert who removes technical roadblocks, ensuring our teams have the seamless tools they need to design, code, and innovate without interruption
Master and maintain the sophisticated AV and IT ecosystem within our modern workspace
From integrated conference rooms (Crestron, Logitech) complex audio-visual hardware, to supporting colleagues with their IT Support needs
You will be the escalation point for the most challenging technical issues
Qualification
Required
A minimum of 5-7 years of experience in a fast-paced corporate IT support role
Demonstrated experience with professional A/V production equipment (lighting, audio, cameras, Dante, NDI)
Expertise with enterprise conference room technologies (Logitech, Crestron, Microsoft Teams Rooms)
Advanced support knowledge of Windows 11, iOS, and macOS in a developer-heavy environment
In-depth knowledge of the Microsoft Office 365 application suite
Preferred
A passion for technology and a drive to provide outstanding customer service
Excellent communication skills, with the ability to connect with both technical and non-technical colleagues
A proactive and analytical approach to problem-solving
This is a full-time role expected to work 40 hours per week, office-based in the US
Requires sitting or standing at will while performing work on a computer (or any other physical requirements)
The role requires communication with managers, peers, and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams chat, calling, and meeting functions
This role requires up to 5% travel
Benefits
A great Team and culture – please see our colleague video.
An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.
An attractive salary and benefits package.
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
Company
Bentley Systems
Bentley Systems is an infrastructure engineering software company that provides innovative software sustaining.
5001-10000 employees
H1B Sponsorship
Bentley Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (19)
2023 (21)
2022 (18)
2021 (19)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-09-22IPO
Leadership Team
Nicholas Cumins
Chief Executive Officer
Jerry King
Vice President
Recent News
2025-11-27
Morningstar.com
2025-11-25
Company data provided by crunchbase