SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties ยท 4 months ago
Dispatch Coordinator/Administrative Assistant
Cedar Lake, IN 46373
Full-time
Onsite
Entry Level
2+ years expSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is hiring a Dispatch Coordinator/Administrative Assistant. In this role, you will assist teammates and customers by managing daily office tasks, scheduling teams to customer locations, and providing polite and professional assistance via phone and email.
Responsibilities
Dispatch and schedule restoration teams to incoming leads and projects in coordination with the production team
Perform fundamental daily administrative tasks to assist the office team
Coordinate crew and job scheduling
Review and maintain the scheduling software so that appropriate teams are routed accordingly
Perform detailed and accurate data entry
Receive incoming calls about past services, follow-ups on current projects, general inquiries about business and other routine communications
Collaborate and assist with other departments, as needed
Qualification
Required
High school diploma/GED (preferred)
At least 2 years of customer service and/or office-related experience
Ability to multitask and to remain detail-oriented
Must be knowledgeable in relevant computer applications
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Preferred
Prior dispatch experience preferred
Knowledge of local geographical area is preferred
Benefits
Flexible schedule
Opportunity for advancement
Training & development
Competitive compensation
Superior benefits
Career progression
Professional development
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase