Orion Innovation · 15 hours ago
Manager Technical Operations - IAC23110
Edison, NJ
Full-time
Onsite
Entry Level
1+ years expOrion Innovation is a premier, award-winning, global business and technology services firm. They are seeking a Manager of Technical Operations to oversee the delivery activities, manage global IT operations, and ensure operational excellence while building strong relationships with customers. The role involves evaluating team performance, developing process improvements, and proposing technological solutions to meet client needs.
Big DataCloud ComputingInformation Technology
Responsibilities
Review customer requirements and plan and coordinate delivery activities
Build positive and productive working relationships with customers for business growth
Manage Global IT Operations deliverables and projects in an enterprise 24x7 application and infrastructure support
Oversee daily activities of delivery team and provide direction and guidance as needed
Perform resource allocations and workload assignments according to delivery requirements
Manage resource requirement and estimation for the Global Operations team
Ensure that team maintains high level of competence and operational excellence
Evaluate the performance of team members and determine training needs
Develop process improvements to achieve cost effectiveness and time savings
Make critical business decisions to meet customer expectations
Report delivery status to customers and develop required delivery documentation
Responsible for designing architecture and providing solutions as per client needs, and for sharing the insights for new engagements or innovations from technological perspective
Identify the process gaps and provide insights to leadership teams to redefine them
Propose and adapt new cutting-edge technological solutions to clients
Work with cross functional teams to execute service requests, implement change and resolve incidents
Perform hands on to apply resolutions, best practices and recommended settings for the application infrastructure, which includes network, monitoring, server administration, Azure Cloud resource administration, CDN (Akamai), and Power BI
Deploy and support virtualized data center, IaaC, PowerShell scripting, DSC, automation
Handle disaster recovery of mission critical applications
Qualification
Required
Master's in Computer Science/Applications, Information Technology/Systems, Business Administration or Electronics/Electrical Engineering
1 year experience as Manager - Technical Operations, IT Project Manager, IT Program Manager or related
Must be willing to travel/relocate to anywhere in the US
Company
Orion Innovation
Orion Innovation is an IT services and solutions provider helping organizations with Digital Transformation services.
5001-10000 employees
H1B Sponsorship
Orion Innovation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (123)
2024 (74)
2023 (90)
2022 (138)
2021 (185)
2020 (226)
Funding
Current Stage
Late StageTotal Funding
unknown2018-10-22Acquired
2015-01-07Undisclosed
Leadership Team
Brian Bronson
Chief Executive Officer
Rajul Rana
Chief Technology Officer
Recent News
2026-01-21
Hindu Business Line
2026-01-14
Company data provided by crunchbase