The Arc Allegany-Steuben · 4 months ago
Life Coach II - Arc Allegany-Steuben
The Arc Allegany-Steuben is a company dedicated to making a positive difference in people's lives, and they are seeking compassionate team members for their residential programs. The Life Coach II will be responsible for maintaining an environment that encourages optimal personal development, providing person-directed services, and ensuring the health and safety of individuals served.
CharityHealth CareNon Profit
Responsibilities
Ensure compliance with regulations, agency policies and procedures
Ensure required documentation is complete, accurate and legible
Ensure the agency’s incident management process is followed
Provide input in the development and revisions of policies, procedures and agency forms as needed
Ensure Chain of Command is followed when necessary and instructions are followed as stated in policy and procedures
Promote the highest quality of support by implementing the Code of Ethics and Core Competencies
Keep all information confidential
Assist with ensuring adherence to the annual budget
Assist with ensuring accurate management of individual’s funds
Complete personal allowance documentation and other financial documentation according to procedure
Provide services to individuals as planned in their Individual Service Plan (ISP), which includes the person’s Individual Protective Oversight Plan (IPOP), Residential Habilitation Plan, Support Plans, Day Habilitation Plan, and/or other safeguards and ensure all related documentation is completed
As a Resident Advocate you will be responsible to ensure ISP, IPOP, PONS and Behavior Plan are accurate. Any inconsistencies will be reported to the appropriate programs for follow up
Implement activities as outlined in the Habilitation Plan and, as applicable the ISP
Plan and coordinate daily activities
Act as an advocate for individuals
Provide person-directed services, including residential or day habilitative services and assistance in personal skill areas
Complete assessments and compile baseline data as assigned
Assist and support individuals with community integration
Respect the individual’s right to privacy and confidentiality by appropriate use of written and verbal communication
Work collaboratively with others to ensure the individual’s health and well-being
Ensure emergency medical procedures are followed and consult with the medical chain of command when necessary
Provide services and follow individual’s Plan of Nursing Services (PONS)
Report and document all individual medical concerns to the appropriate personnel
Transport and attend health and medical appointments as assigned
Complete weekly one-on-one meetings with the Life Coach V and come prepared with an agenda
Attend staff meetings and give updates based on the Resident Advocate duties
Complete one-page profiles and assist POMS as identified in the Resident Advocate job duties
Maintain an environment in the program which encourages and facilitates optimal personal development
Complete assigned daily responsibilities
Complete shift overlaps and specific duties as assigned, if applicable
Complete documentation, filing and general office maintenance and other routine operational reports, charge reports and any other paperwork as assigned
Assist in the identification and development of new services and support opportunities that provide quality of life choices
Complete monthly summaries as assigned, if applicable
Comply with minimum staffing policy
Ensure the site is a safe, clean environment and immediately address areas of concern
Maintain knowledge of fire evacuation plan and ensure plan is followed
Practice standard precautions and other appropriate infection control practices
Ensure site vehicles are maintained, as applicable
Develop and maintain positive customer relationships both internal and external. This includes family, local businesses, and external service providers
Maintain effective working relationships with service providers, community resources and families
Ensure that internal and external written and verbal communications regarding the agency are positive and reflect our mission, vision and values and respect the individuals’ right to privacy and confidentially
Ensure customer concerns are addressed in a timely and professional manner
Participate in agency committees, initiatives, projects and trainings
Assist with coverage in the agency as assigned
Maintain certifications and annual training updates, as required
May be required to use your private vehicle to transport the people we support
Will be flexible with work locations and hours worked based on the needs of the agency to include working at any residential home
Qualification
Required
High School diploma, GED, or an acceptable TABE test score is required
Up to one-year experience working with people with IDD
CPR/First Aid/AED instruction and SCIP Certification within the first six months of hire
Must comply with the Resident Advocate job duties
Valid driver's license for the state in which the person resides
Acceptable safe driving record
Motor vehicle with up-to-date inspection, that is registered and insured
Will be required to enroll in LENS (Licensed Event Notification System)
The person in this position exhibits conscientiousness, dedication, self-discipline, and a sense of responsibility
The person in this position functions successfully with general supervision
The person in this position has the ability to work independently, take initiative and prioritize multiple assignments with attention to detail and deadlines in a high volume, stressful environment
The person in this position has the ability to establish effective relationships and work in a team environment to meet team and company goals
The person in this position has the ability to exercise discretion in handling confidential information. This includes medical, financial and personal information of associates and persons served
The person in this position has basic Microsoft Office skills
The person in this position demonstrates knowledge of introductory computer skills
The person in this position has good written and verbal communication skills
The person in this position is able to operate office equipment, computers and medical equipment
The person in this position must be able to operate wheelchair vans, if applicable at site
The person in this position must be able to work regularly scheduled hours as well as additional hours as assigned, including overtime, nights, and weekends
The person in this position understands they may be required to work through lunch/dinner hours and will be paid for these hours
Benefits
Medical
Dental
Vision
Employer paid life insurance
403 b with employer contribution
PTO accruals
Two weeks of paid training
And more