Bodycote · 3 days ago
Director, Operations, NA Surface Technology
Bodycote is the world’s largest provider of thermal processing services, employing a skilled workforce globally. The Director of Operations, NA Surface Technology, is responsible for overseeing operational performance across Surface Technology facilities in North America, ensuring alignment with global standards and driving initiatives related to operational excellence and continuous improvement.
Responsibilities
Partner with site leadership to support and drive achievement of operational KPIs and P&L objectives
Monitor and assess site performance data to identify trends, risks, and improvement opportunities
Facilitate regional performance reviews in collaboration with the Vice President and site leadership
Drive consistency across facilities through implementation of standardized operational processes, tools, and systems; examples include but not limited to procurement/supply chain, SIOP, and capacity planning
Lead cross-site initiatives to share and embed best practices related to safety, quality, delivery, and cost
Develop and lead continuous improvement efforts across the region in partnership with the broader operations and operational excellence organizations
Support site teams in executing CI projects, tracking results, and ensuring the sustainability of improvements
Act as the regional operations lead for the deployment of global strategies, systems, and programs
Ensure consistent execution of capital projects, digital tools, and operational transformations in coordination with stakeholders; partner closely with site leadership and supporting technical project management teams
Support and drive site leadership in developing operational leadership talent and building succession plans
Provide coaching, guidance, and performance feedback to site operations leaders; drive accountability and ownership with site leadership teams
Perform other duties as assigned
Qualification
Required
This position must satisfy ITAR compliance requirements; therefore, candidates must be U.S. Citizens or Permanent Resident cardholders
Bachelor's degree in Engineering, Operations, or Business
Minimum of ten (10) to fifteen (15) years of relevant experience in manufacturing or industrial operations, including multi-site leadership; experience within Surface Technology or heat treating preferred
Strong knowledge of operational KPIs, cost management, and performance improvement methodologies
Experience working within a matrixed and global organization
Demonstrated ability to lead through influence and collaborate across functions and geographies
Demonstrated ability to make independent decisions, evaluate people, manage conflicting priorities; ability to positively influence management, and the capability to work effectively with all levels of the organization
Process and detail oriented, including strong organizational and prioritization skills
Ability to balance strategic alignment with operational execution
Strong analytical, communication, and stakeholder management skills
Credibility and trust with site leaders and cross-functional teams
Proven track record of driving measurable operational improvements
Commitment to safety, quality, and operational discipline
Collaborative team player with proven ability to drive change in an effective and participative manner
Must be a self-directed individual capable of multi-purpose activity
Ability to travel within North America (up to 50%)
Must be able to work in a sitting/standing position for extended periods of time in an office/industrial environment
Manual dexterity to perform data entry functions
Ability to bend, pull, stoop, and reach to perform functions
Ability to lift 25 lbs
Must have the cognitive and mental capacity to perform essential job functions
Must be able to communicate effectively orally and in writing
Visual acuity to read documents, computer screens, files, etc
Ability to hear in person and via phone
Preferred
Experience within Surface Technology or heat treating preferred
Lean/Six Sigma certification preferred
Company
Bodycote
Bodycote is an engineering company that specializes in thermal processing services with 180 locations in 23 countries.
Funding
Current Stage
Public CompanyTotal Funding
unknown1972-01-28IPO
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