Bear River Mutual ยท 4 months ago
Property Claims Field Adjuster
Bear River Mutual, established in 1909, is Utah's oldest and largest personal lines property and casualty insurance company. They are seeking a Property Claims Field Adjuster responsible for investigating, negotiating, and resolving property loss claims, including assessing damages and documenting claim records to support payment.
FinanceFinancial ServicesInsurance
Responsibilities
Maintains high standards for customer service relations. This includes prompt contact and follow up to resolve claim issues as well as actively pursuing claim investigation to reach an expedient resolution
Conducts a thorough investigation of coverage, liability and damages. Must maintain supporting evidence for payment or denial
Inspection and documentation of damages. This may include photos, inventories, scope of damage, diagrams, etc
Coordinates repairs or replacement of damaged property, temporary housing, emergency restoration and contents replacement
Negotiates claim to a fair resolution
Responsible for conducting risk analysis for home safety standards in a report form
Prepares cost estimator to establish insurance to value
Maintains an adequate claim reserve for anticipated loss and claim expense payments
Responsible for managing costs in association with all aspects of recovery (subrogation, salvage and reinsurance), as well as loss adjustment expenses
Qualification
Required
College degree or equivalent training
Working knowledge of auto & property damage estimating
Working knowledge of computer related applications
Working knowledge of Home & Auto construction
Understanding of Insurance policy contracts and coverage
Understanding of the Utah Unfair Claim Practices Act
3+ years prior claims handling or damage repair experience
2+ years prior property loss estimating
Excellent communication and public relations skills
Well organized and attentive to detail
Excellent negotiation skills
Strong computer skills
Ability to resolve conflict amicably
Clean driving record
Benefits
120 hours of PTO for first-year employees
Profit sharing up to 8%
A pension after five years of employment
Medical and dental plans
HSA employee contributions
Company 401k match up to 4%
A hybrid work schedule