Ultra Cryo & Recovery ยท 3 months ago
Client Services Consultant
Lakeland, FL
Contract
Onsite
New Grad, Entry LevelUltra Cryo & Recovery is a family-owned wellness and recovery center dedicated to promoting healthy, natural healing through various services. They are seeking a Client Services Consultant to provide exceptional service, perform treatments, and build lasting relationships with clients while driving sales and ensuring client satisfaction.
Health Wellness & Fitness
Responsibilities
Perform a wide variety of services, including cryo treatments, skin care services, and recovery therapies
Ensure client comfort & safety during treatments, following all protocols
Assist with maintaining cleanliness and organization of treatment rooms and equipment
Help manage inventory of supplies and report any needs or shortages
Track client progress & ensure all services are properly documented
Consult with clients to understand their needs and recommend appropriate treatments
Advising clients on any post treatment instructions
Drive sales by educating clients on our products and services
Build lasting relationships with clients through ongoing care and engagement
Identify opportunities to upsell or cross-sell additional services and products to existing clients to enhance their treatment experience
Maintain a clean and organized work environment
Maintain a professional, welcoming, and friendly environment for all clients
Stay updated on the latest trends and techniques in the wellness industry
Qualification
Required
A deep understanding of cryotherapy or willingness to learn is required
Strong customer service skills with a passion for delivering exceptional client care
Ability to upsell or cross-sell services to enhance client satisfaction without pushing sales consultations
Excellent communication and interpersonal skills, with a professional and positive attitude
Ability to maintain a high level of attention to detail in a fast-paced environment
Capable of following strict protocols and safety guidelines for cryotherapy treatments
Must be able to work collaboratively with a team while taking ownership of client service
Commitment to ongoing education and training in the wellness industry
Preferred
Previous experience in aesthetics, skincare, or wellness-related services is preferred
Benefits
Opportunity to receive multiple certifications and training.
Access to complimentary services offered by our facility.
Enjoy a 50% discount on injections administered at our facility.
Opportunity to earn commission based on performance and sales.
Enjoy the chance to grow your career with ongoing development opportunities and clear paths for advancement within the company.
Employee discount
Flexible schedule
Paid training
Company
Ultra Cryo & Recovery
Cryo Slim Toning/Slimming Cryo Toning is a noninvasive way solution to reduce stubborn cellulite.
Founded in 2019
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase