Zifo ยท 1 day ago
Lab Computing Analyst
North Chicago, IL
Full-time
Onsite
Mid Level
$75K/yr - $80K/yr
3+ years expZifo is a global R&D solutions provider focused on the Pharma, Biotech, and Medical Devices industries. The Lab Computing Analyst will provide consulting, analytical, and technical laboratory services, including IT support and compliance validation, while working closely with business users and internal teams to analyze customer needs and propose solutions.
Data ManagementInformation Technology
Responsibilities
Requirements Management and onsite Validation/Compliance support
IT Consulting
Customer Liaison
Onsite Lab IT Support
Understand problem statement/challenges
Define scope
Gather requirements
Assist with Validation/Compliance activities (IOPQ) as required
Analyze current state business processes and requirements
Assist in building plans for process improvement
Analyze gaps/opportunities for improvement based on industry Best Practice
Evaluate Industry trends to identify areas for optimization
Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept
Recommend process improvements that fit business needs
Meeting with internal/external service groups/leads
Liaise between System/Lab owners and third parties to coordinate best times for services
Provide weekly planning schedules for review at status meeting with customer leads
Monthly Operational review meetings/ Quarterly metrics reporting with department heads
Perform break/fix support for all Instrument connected systems
Implement Windows based security policies as required
Ensure adherence to client's corporate policies through periodic reporting & compliance programs
Acts as the technical support contact for field service engineers and external vendors
Provide technical subject matter expertise for new system validation and change management
Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable
Perform system preventative maintenances based on client's schedule, if applicable
Qualification
Required
Excellent customer service skills complemented by an ability to listen to and interpret client requests
Ability to troubleshoot complex instrument and technology issues
Strong oral and written communication skills
Ability to identify, track and complete tasks for multiple projects
Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code
Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering
At least 3 years of directly relevant Information Technology experience
At least 1 year in software development and testing
At least 1 year of experience in business requirement analysis and gathering
Demonstrated domain area knowledge
Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust
Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes, Clinical study planning & Data management, Lab Workflows, Chemical & Biologics material Management, Sample Management, Robotic Systems Integration & Qualification, Operations KPI and Metrics tracking
Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS
Software Methodology familiarity with: Object Oriented Programming, Structured Programming
Software Development Process familiarity with: Waterfall, Agile
Change Control Management and Risk Management
Office Tools proficiency required in: MS Word, Excel, PowerPoint
Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint
Preferred
Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820
Benefits
Accrued vacation
Medical
Dental
Vision
401k with company matching
Life insurance
Flexible spending accounts
Company
Zifo
We help science-driven organisations innovate for a better future through our full range of specialist scientific informatics services.
1001-5000 employees
H1B Sponsorship
Zifo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (144)
2024 (101)
2023 (57)
2022 (66)
2021 (59)
2020 (63)
Funding
Current Stage
Late StageTotal Funding
unknown2022-05-09Acquired
Leadership Team
Raj Prakash G
Co-Founder & CEO
Narasimhan Aravamudhan
Vice President - Service Delivery
Recent News
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