Project Healthy Minds · 9 hours ago
Development Operations Associate
New York, NY
Full-time
Onsite
Entry Level
$60K/yr - $70K/yr
2+ years expProject Healthy Minds is a mental health tech non-profit startup focused on creating a digital marketplace for mental health services. The Development Operations Associate will play a key role in enhancing fundraising operations through data management and donor stewardship, ensuring effective communication and engagement with individual funders.
Health CareMental HealthWellness
Responsibilities
Creating best-in-class donor data systems is integral to supporting Project Healthy Minds’ mission
The Development Operations Associate will be a key contributor responsible for developing and continuously improving all fundraising operations
This candidate will provide ongoing administrative support and Salesforce expertise that lead to analytically-driven and strategic operational outcomes
Additionally, they will manage all individual funders who give less than $5K, gaining front-end development experience through donor stewardship and cultivation efforts
We’re looking for a self-starter who is eager to focus on setting a high standard for gift administration, information management, data automation, and reporting throughout the development process
As the lead creator and driver for all gift processing systems, execute daily gift entry and acknowledgement letters
Update and manage gift acknowledgement letters and recognition plans with the Development team
Manage relationships with funders giving less than $5K, including donor stewardship, cultivation, and communications
Lead large fundraising campaigns such as the spring appeal, fall appeal, and Giving Tuesday to creatively engage small funders and nurture them into long-term champions
Research donor biographical information, keeping all donor records up-to-date
Advise on tech stack and integrate data from third-party platforms into Salesforce
Develop and maintain a dynamic donor segmentation system within Salesforce, tailored to identify and categorize major gift prospects based on giving history, engagement levels, and potential capacity to streamline targeted fundraising initiatives and personalized donor strategies
Initiate and manage a continuous improvement program for fundraising technologies and platforms, ensuring they remain cutting-edge and effectively meet the organization's and its donors' evolving needs
Provide regular donor reports to the team, from at-a-glance summaries to robust analyses, converting data into key decisions
Create dashboards to capture and maintain all events and communications in Salesforce
Partner with the Development & Events teams to create event registration, check-in, and gratitude procedures
Create and maintain documentation for all Development Operations processes and protocols
Act as a liaison with the CFO to complete revenue reconciliation as needed and assist with annual external audits
Provide excellent customer service to supporters via phone and email inquiries
Collaborate on the coordination of new supporter cultivation and existing supporter stewardship
Work closely with the CEO to capture donor meeting notes and action items
Train all team members on application use
Play a key role in the donor stewardship plan, ensuring donors and prospects are communicated with regularly
Support all other day-to-day operations that enable a successful fundraising strategy
Qualification
Required
Bachelor's degree and at least 2-4 years of experience preferred
Proficient in Salesforce and Excel
Creating best-in-class donor data systems
Developing and continuously improving all fundraising operations
Providing ongoing administrative support and Salesforce expertise
Managing all individual funders who give less than $5K
Setting a high standard for gift administration, information management, data automation, and reporting
Executing daily gift entry and acknowledgement letters
Updating and managing gift acknowledgement letters and recognition plans with the Development team
Managing relationships with funders giving less than $5K, including donor stewardship, cultivation, and communications
Leading large fundraising campaigns such as the spring appeal, fall appeal, and Giving Tuesday
Researching donor biographical information and keeping all donor records up-to-date
Advising on tech stack and integrating data from third-party platforms into Salesforce
Developing and maintaining a dynamic donor segmentation system within Salesforce
Initiating and managing a continuous improvement program for fundraising technologies and platforms
Providing regular donor reports to the team
Creating dashboards to capture and maintain all events and communications in Salesforce
Partnering with the Development & Events teams to create event registration, check-in, and gratitude procedures
Creating and maintaining documentation for all Development Operations processes and protocols
Acting as a liaison with the CFO to complete revenue reconciliation as needed
Providing excellent customer service to supporters via phone and email inquiries
Collaborating on the coordination of new supporter cultivation and existing supporter stewardship
Working closely with the CEO to capture donor meeting notes and action items
Training all team members on application use
Playing a key role in the donor stewardship plan
Supporting all other day-to-day operations that enable a successful fundraising strategy
Mission-driven
Data-driven
Detail-oriented
Collaborative
A lifetime learner
Adaptable
A strong communicator
Benefits
Competitive medical, dental, and vision benefits
Paid holidays and generous PTO
Life insurance
Short-term and long-term disability
Spring Health mental healthcare
Commuter benefits
Perks at Work
Learning & Development opportunities, including free MasterClass subscriptions
Opportunity to attend inspiring experiences and events with thought leaders, business executives, and iconic speakers across a range of industries
Company
Project Healthy Minds
Project Healthy Minds launches to address the mental health crisis.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Phillip Schermer
Founder and CEO
Alexander Jilla
Co-Founder & Chief Financial Officer
Recent News
The Hollywood Reporter
2025-10-11
San Francisco Chronicle
2025-10-11
Company data provided by crunchbase