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Excel Courier | Excel Logistics · 4 months ago

Client Services Representative

Ashburn, Virginia, United States

Full-time

Hybrid

New Grad, Entry Level

$20/hr - $20/hr

Excel Courier is committed to excellence and serves the Mid-Atlantic region with high-touch time-critical delivery solutions. They are seeking a Client Services Representative who will interact with clients, monitor communications, and ensure successful delivery processes.

CRMInformation Technology

Diversity & Inclusion

Responsibilities

Monitor multiple forms of communication with current and potential clients

Enter and monitor highly detailed job orders

Adhere to complex individualized client specifications

Organize documents and provide details integral to the billing process

Qualification

Communication skillsInterpersonal skillsProblem solvingTeam collaborationAttention to detail

Required

Excellent communication and interpersonal skills

Enjoy creative problem solving

Ability to thrive in a collaborative and purpose-driven work environment

Experience in a fast-paced dynamic call center

Flexibility to work evenings or weekends if needed

Satisfactorily complete a background and drug screening

Participate in E-Verify to confirm employment eligibility

On-site work every day

Company

Excel Courier | Excel Logistics

Servicing the Mid-Atlantic region for 40 years, Excel Courier has built a strong reputation for providing professional and reliable B2B same-day delivery and specialty logistics solutions.

Founded in 1986