Stanford Health Care · 1 month ago
Ophthalmic Tech - Byers Eye Institute
Palo Alto, CA
Full-time
Onsite
Entry, Mid Level
$40.51/hr - $45.44/hr
1+ years expStanford Health Care is dedicated to combating blindness and preserving sight through its Byers Eye Institute. They are seeking an Ophthalmic Technician II COA to provide technical ophthalmic and administrative assistance, ensuring patient inquiries are resolved and assisting with various clinical and administrative duties.
Health CareHealth DiagnosticsHospitalMedicalPrimary and Urgent Care
Responsibilities
Supervision
Daily interactions with assistant technical/patient care manager(s) and doctors, as well as periodic meetings with clinic manager. Incumbents are expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust workload accordingly
Accurately document, record, and update patient’s ocular and medical history, and all other medical information as requested by provider, in electronic and/or paper medical record
Perform all necessary tests for physicians to adequately diagnose patients including recording patient’s ocular history, obtaining visual acuity, autorefractometry, lensometry, tonometry, topography, visual fields, ocular motility testing, biometry, and optical coherence tomography
Perform ophthalmic electrophysiology testing such as ERG, EOG, VEP, GVF, and color vision tests. Be able to write preliminary reports on all scans performed and meet proficiency requirements of the department
Administration of eye drops for pupil dilation and topical anesthesia, under provider supervision
Provide assistance to physicians during minor surgical procedures (intravitreal injections and laser treatments) by setting up instruments and medications, responding to physician needs during procedure and prepare instruments after procedure for reprocessing
Process patient requests for medication refills including contacting pharmacies to order prescription refills. Determine the need for physician review of prescription refills
Be willing to be trained and use newer technologies such as microperimetry or experimental equipment that poses minimal risk to patients (training will be provided)
Assist and educate patients on how to take their medications
Handle daily schedule to assure that patients are seen at proper intervals
Maintain equipment and supplies for patient examination rooms. This includes dating topical medications and removing expired materials
Properly clean/disinfect instruments and equipment routinely
Prepare the necessary supplies for diagnostic testing, exams, and procedures
Provide basic maintenance of al clinic equipment
Ensure instruments and devices are clean, fully functional, and sterilized if necessary
Ensure rooms are stocked daily with medications and ophthalmic supplies, place orders as necessary and appropriate
Consult with physician concerning test results and alert physician to positive test results or test abnormalities
Provide patient care support for other services, when necessary
Report patient concerns, symptoms, reactions, and changes to licensed clinic personnel
Serve as liaison between the medical staff and patients to answer questions, coordinate patient care, and/or provide patient education
Monitor and track work requests
Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment
Provide excellent customer service
Maintain confidentiality of all records and information related to patients, physicians, employees, the University and in related interests
Obtain, document and update in appropriate system(s) all necessary patient information
Triage patient issues to achieve timely resolution
Respond to requests by doctors and staff during clinic
Follow up calls to patients, checking on status after procedures, appointment verifications or reschedules
Assist with file preparation, inputting appropriate forms in charts, insurance verifications and approvals
Maintain clinic/patient flow, balancing diagnostic testing requirements, patient appointment times, and non-appointment activities
Follow up on diagnostic testing (radiology reports, culture results, pathology results, lab work) ordered by the provider for their review
Coordinate service requests with appropriate vendors and Stanford IT Support teams
Assist assistant technical manager(s) and clinic manager with design and implementation of educational programs, which support professional growth and staff development
Assist assistant technical manager(s) and clinic manager with safety monitoring program efforts, which support hospital policies and procedures
Assist with pharmaceutical inventory and logs; identify variances
Always maintain and protect patient confidentiality
Support and participate in department huddles and team meetings
Demonstrate CICARE service standards
Perform other duties or projects, as assigned, or requested
Qualification
Required
High School diploma or GED equivalent Associate Degree - Combined experience/education, as substitute for minimum education
Minimum one year experience serving as an ophthalmic technician in a high-volume setting
Knowledge of ophthalmic medical terminology, anatomy, and physiology of the visual systems helpful
Skill in acquiring accurate medical history, measuring, and recording visual acuity, and tonometry
Ability to work with Microsoft Word & Excel software
Ability to type with speed and accuracy
Ability to write concisely and clearly, edit, and proofread to ensure grammatically correct and factual correspondence
Excellent interpersonal skills
Ability to work independently with minimal supervision
Ability to prioritize activities with varying time sensitivities
Ability to analyze clinical and administrative information and determine appropriate course(s) of action to resolve conflicts and discrepancies
Pleasant, caring and compassionate personality
Ability to interact effectively with patients, staff, and physicians
Knowledge of the operations and maintenance of patient-related testing equipment
Responsible and detailed-oriented
Ability to learn state of the art diagnostic equipment
Ability to organize and prioritize duties to maximize clinic efficiency
Ability to work as a team member in an ophthalmic setting
Knowledge of various ophthalmic clinical protocols
Flexibility and adaptability given the dynamic nature of medicine and departmental needs
The ability to interact calmly and effectively with patients with difficult personalities
Demonstrate professional and effective work skills to handle all responsibilities within a fast-paced, high pressure setting
Strong organizational and follow-up skills
Ability to multitask effectively
BLS - Basic Life Support
Certified Ophthalmic Assistant (COA), upon hire and maintained by renewal before expiration date
Preferred
Experience working in a university-based medical facility/academic teaching environment
Benefits
Generous rewards
Total Rewards package includes compensation, benefits, retirement, wellness, leave, and other programs
Company
Stanford Health Care
Stanford Health Care is a healthcare center that treats cancer, heart disease, brain disorders, and primary care issues.
10001+ employees
H1B Sponsorship
Stanford Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (102)
2024 (74)
2023 (82)
2022 (55)
2021 (54)
2020 (67)
Funding
Current Stage
Late StageLeadership Team
Aditya Bhasin
VP Software Design & Development
Jay Shah
Chief of Staff
Recent News
HealthCareIT News
2026-01-06
2025-12-24
Company data provided by crunchbase