Sprout Social, Inc. · 20 hours ago
Manager, Internal Integration and Automation
United States
Full-time
Remote
Senior Level
$136K/yr - $187K/yr
5+ years expSprout Social is seeking a Manager to lead foundational integrations and automations within their internal services. This role involves overseeing a team of automation engineers, defining roadmaps, and implementing AI-driven solutions to enhance operational efficiency and collaboration across the organization.
AnalyticsAppsSaaSSocial MediaSoftware
Responsibilities
Lead, mentor, and develop a small team of automation engineers as they hone their craft, fostering a culture of innovation, accountability, and continuous improvement
Define the team’s roadmap, aligning initiatives with organizational priorities and measurable business outcomes
Define feasible AI use cases that directly align with business KPIs, ensuring measurable outcomes (e.g., cost savings, productivity improvements)
Oversee the design, development, and maintenance of RPA workflows using platforms like SnapLogic, Okta workflows, and custom code orchestration
Evaluate requests for and implement automation opportunities to reduce manual effort, improve accuracy, and increase operational efficiency across the organization
Ensure proper governance, documentation, and change management for all automation solutions
Manage the integration of core enterprise systems (e.g., CRM, ERP, HRIS) through APIs, middleware, and other automation tools
Partner with IT and engineering teams to ensure secure and scalable integration solutions
Identify and resolve system interdependencies and technical challenges
Participate in the evaluation and integration of AI technologies, features, and functionality into internal tools and processes
Collaborate with business and technical stakeholders to identify use cases for AI-driven features that enhance productivity and decision-making
Stay current with emerging AI/ML trends, tools, and frameworks to shape the company’s internal AI strategy
Act as the primary liaison between automation, IT, and business teams to understand requirements and deliver tailored solutions
Communicate project status, risks, and outcomes to leadership and other stakeholders
Manage vendor relationships and evaluate third-party tools to optimize automation and AI initiatives
Ensure that automation and AI initiatives comply with company security policies, data privacy regulations, and best practices
Partner with InfoSec teams to evaluate risks and implement appropriate safeguards
Qualification
Required
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent practical experience)
5+ years of experience in automation engineering, RPA development, or systems integration
3+ years of experience in a people management role, preferably in automation or IT engineering teams
3+ years of hands-on experience with RPA platforms (e.g., UiPath, Blue Prism, Automation Anywhere, Snaplogic, etc)
Ability to build toward APIs docs, webhooks guidelines, and integration patterns between enterprise systems (e.g., CRM, ERP, HRIS)
Solid understanding of AI/ML concepts and how they can be applied in internal tools or process automation
Strong understanding of software development practices (SDLC, CI/CD) and scripting languages (e.g., Python, PowerShell)
Preferred
Experience with AI/ML integration in business applications, such as leveraging LLMs or AI APIs (e.g. Claude/OpenAI/Perplexity APIs)
Familiarity with workflow orchestration tools (e.g., Snaplogic, Airflow, etc)
Relevant RPA certifications (e.g., UiPath Advanced Developer, Blue Prism Professional)
AI/ML certifications (e.g., Microsoft AI Fundamentals) or related cloud certifications
Benefits
Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.
Company
Sprout Social, Inc.
Sprout Social is a global leader in social media management and analytics software.
1001-5000 employees
H1B Sponsorship
Sprout Social, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (1)
2022 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$111.5MKey Investors
Future FundGoldman Sachs Merchant Banking DivisionNew Enterprise Associates
2019-12-12IPO
2018-12-19Series D· $40.5M
2016-02-17Series C· $42M
Leadership Team
Ryan Barretto
Chief Executive Officer
Aaron Rankin
Co-Founder & Board Member
Recent News
Company data provided by crunchbase