ECPI University · 4 months ago
Online Software Development Academic Support Specialist (Part-time)
ECPI University is a remote learning institution, and they are seeking an Academic Support Specialist to provide instructional support services to students in their Online Software Development courses. The role involves working closely with students to enhance their academic skills, troubleshoot technology issues, and support faculty with curriculum updates.
Higher Education
Responsibilities
Working 1-to-1 with students to help them develop their academic skills and assist them through coursework
Engaging with tutoring strategies such as active listening, note-taking, asking questions, and providing encouragement to students
Supporting students with study skills such as reading, note-taking, organization, and time management through coaching, tutoring, and mentoring
Troubleshooting to provide academic technology support
Performing outreach to students needing additional support in their academic coursework
Developing and gathering additional resources through the mediums of videos, documents, articles, or websites to further support student learning
Documenting session notes in a learning management system
Supporting faculty and providing feedback on curriculum updates
Qualification
Required
Bachelor's degree in Computer Science-related program from a regionally accredited institution
1-2 years relevant work experience within the past 5 years required
Proficiency in Key Languages: Python, Java, C++, C#, JavaScript, SQL, HTML/CSS basics
Proficiency in core CS concepts such as Data structures (arrays, lists, stacks, queues), Algorithms (sorting, searching, recursion), Object-Oriented Programming (OOP), and Basic database management (SQL)
Experience with Software Development Tools such as Git/GitHub (version control basics), Visual Studio
Experience with Debugging tools and strategies
Ability to walk students through labs, code exercises, and projects — not just theory
Ability to quickly build connections with students using strong interpersonal skills (including approachability and empathy)
Experience in a student-centric and hands-on learning environment
Ability to work in a 5-week accelerated course environment
Ability to self-manage and work independently in a remote environment
Ability to prioritize multiple, competing tasks and meet deadlines in a fast-paced environment
Excellent interpersonal skills, verbal and written communication skills
The highest levels of integrity at all times
Strong listening skills and ability to see multiple perspectives
Reliable high-speed internet required
Benefits
Competitive compensation
Retirement plan
Health Advocate
Some industry certifications
Employee Assistance Program (EAP)
Employee Discounts (i.e., Tickets at Work, Verizon Wireless, MetLife Pet Insurance)
IPad/Computer Purchase Program
Employee Referral Program
Company
ECPI University
According to the National Student Clearinghouse Research Center, the average time it takes for a student to earn their bachelor’s degree is 5.8 years.
H1B Sponsorship
ECPI University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase