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Delta Dental of Iowa · 4 months ago

Technical Business Analyst Intern (Potential Insure Your Future)

Johnston, IA

Internship

Onsite

Intern

Start in 2026 Spring

Delta Dental of Iowa is seeking a Technical Business Analyst Intern to work alongside their Technology team. In this role, you will elicit requirements, test development updates, and document business requests while gaining hands-on experience in a collaborative environment.

DentalHealth CareHealth InsuranceInsurance

Responsibilities

Collaborate effectively with both business and technical teams, working independently and in group settings to support project goals

Gain hands-on experience in prioritizing tasks and managing daily responsibilities in a dynamic work environment

Create and maintain documentation for business processes and technical procedures using tools such as Visio, Microsoft Word, Excel, and whiteboarding techniques. This includes writing clear descriptions, designing process flows, and producing visual diagrams

Explore the insurance industry, learning how business operations and technology intersect to solve real-world challenges

Develop problem-solving skills, including how to identify win-win solutions that balance stakeholder needs

Work with data, learning how to query and analyze information to answer business questions and understand underlying scenarios

Experience a professional work culture, including communication, collaboration, and workplace expectations

Understand the software testing lifecycle, including how to write and execute test cases, the importance of testing, and considerations for test automation

Demonstrate curiosity and analytical thinking by investigating unfamiliar systems or workflows. Use structured inquiry – such as asking a series of targeted questions – to uncover how a process works, identify key stakeholders, and document the end-to-end flow in a clear and actionable format

Engage in programs and networking opportunities to strengthen business acumen in the insurance industry

Support internship program by motivating and driving participation among intern peers to fully engage with opportunities available throughout the summer

Represent Delta Dental of Iowa as well as the other Delta Dental companies in a professional manner both internally and externally

Maintain strict confidentiality

Perform other duties as assigned

Qualification

ResearchData analysisMicrosoft OfficeSoftware testing lifecycleTechnical documentationCommunication skillsCritical thinkingAttention to detailSelf-motivated

Required

Undergraduate student pursuing a degree in MIS, Business Administration, Computer Science or related field

Minimum 3.0 GPA (verified by transcript)

Current enrollment in a college or university

Proficient in Microsoft Office

Strong attention to detail

Excellent written and verbal communication skills

Strong critical thinking skills

Self-motivated to learn and ability to work independently and with diverse teams

Participants will be required to submit a written analysis of project work and present a summary of analysis to leadership at the end of the program

Freshman and Sophomore candidates will participate in the Insure Your Future program with specific leadership development/networking opportunities on the following dates from 1:30 – 5:00 p.m.: Thursday, June 4th, 2026; Tuesday, June 25, 2026; Thursday, July 9, 2026; Thursday, July 23, 2026