Harmons Grocery · 4 months ago
People Support Manager
3520 Pioneer Pkwy, Santa Clara, UT 84765, USA
Full-time
Onsite
Mid Level
$20.36/hr - $21.86/hrHarmons Grocery is a company dedicated to providing support and appreciation to its associates. The People Support Manager will be responsible for conducting group interviews, onboarding new associates, preparing reports, and assisting with various issues while ensuring exceptional customer service.
E-CommerceGrocery
Responsibilities
Follows established departmental and store policies and procedures
Schedules and conducts group interviews
Conducts new associate onboarding and orientation
Prepares reports for the Store Director; band reports, manager’s report, manager accountability, etc
Ensures raise reviews, yearly growth plans, policies and procedures, etc. are completed by managers with their associates in a timely manner
Schedules associates for classes and prepares a monthly meeting calendar
Tracks and distributes Secret Shopper reports
Orders office supplies, Shoes for Crews, Logo Wear and other items as necessary
Manages new applicants through the applicant tracking system
Teaches periodic classes; Teach to Taste, 401k Enrollment, Working Safe at Harmons
Responds to phone calls and emails in a timely, professional manner
Assists associates with payroll and other issues
Active member of the Safety Committee which helps insure the safety of both Customers and Associates
Assists as needed to ensure the success of the store as a whole
Changes the bulletin boards quarterly. Performs other job-related duties as assigned
Qualification
Required
A high school diploma or GED preferred; some college education preferred; or any combination of education, experience, and training which provides the following knowledge, skills and abilities
Working knowledge of computers including Microsoft Office and the internet
Must have the ability to advocate, analyze and understand technology to be effective personally and have an impact on business performance
Ability to interpret policies and procedures
Excellent organization and planning skills
Must possess excellent communication skills, including verbal and listening skills in order to effectively and efficiently communicate with customers and fellow associates
Ability to professionally and appropriately handle conflict
Must possess the ability to accept constructive review and be accountable for one's own success as well as the success of your team
Required to make logical, significant decisions using general, recognized skills and techniques
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons' mission and commitment to working collaboratively
Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused and consistent
Ability to work weekends, evenings and holidays
Benefits
401k Enrollment
Company
Harmons Grocery
Harmons Grocery is an online grocery store.
Founded in 1932
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-10-30
2025-10-29
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