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Madeo · 3 months ago

Senior Account Manager(Brand & Web Agency, Nonprofits)

United States

Full-time

Remote

Mid, Senior Level

$80K/yr - $120K/yr

7+ years exp

Madeo is an award-winning brand and web design & development agency focused on social impact, partnering with nonprofits and foundations. They are seeking a Senior Account Manager to enhance client relationships and explore new business opportunities, particularly in managing digital projects and working with progressive organizations.

AdvertisingAppsCollaborationConsultingInformation TechnologyLegalMarketingSoftwareWeb Design

Responsibilities

Client partnership: You have impressive experience partnering with your clients and your team on projects and ongoing retainers; from their successful completion to expanding a client partnership

New business focus: You are experienced in overseeing proposals, meetings with potential clients, and have a genuine interest in continuing to develop this area of your career with a supportive team

Website & digital project management background: You have past experience in project management of medium to large digital creative projects, particularly websites, in a relevant agency setting, equipping you to be a successful account manager and collaborator to project managers

Nonprofit experience: You have experience working with progressive organizations as your clients: nonprofits, foundations, and cultural institutions — otherwise, a genuine demonstrated interest in social impact

Digital strategy background (a plus): Having past experience in directly advising clients on relevant digital strategy or related roles is a plus as a thought partner to clients, even if active strategy work would be carried out by strategists on the team

Interest in developing the discipline: You are interested in contributing to our agency’s account management standards, documentation, guides..etc. recognizing that account management is a team effort

Qualification

Client partnershipDigital project managementNonprofit experienceNew business focusDigital strategy backgroundAnalytical thinkingEmpathyCollaboration

Required

At least 7 or more years of relevant experience between project and account management

Impressive experience partnering with clients and teams on projects and ongoing retainers

Experience in overseeing proposals and meetings with potential clients

Past experience in project management of medium to large digital creative projects, particularly websites, in a relevant agency setting

Experience working with progressive organizations as clients: nonprofits, foundations, and cultural institutions, or a genuine demonstrated interest in social impact

Interest in contributing to the agency's account management standards, documentation, guides, etc