This job has closed.

SafeRide Health · 1 day ago

Strategic Account Manager - Government Programs (Medicare / Medicaid)

United States

Full-time

Remote

Mid Level

3+ years exp

SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation. As a Strategic Account Manager – Government Programs, you will manage and expand partnerships with health plans focused on Medicare Advantage and Medicaid, ensuring alignment with regulatory and member needs while driving operational excellence.

Health CareMedicalTransportation

Growth Opportunities

Responsibilities

Deliver excellent client experience and lead data-driven conversations focused on how best to serve our membership in Medicare, DSNP, and Medicaid

Serve as the ongoing client liaison and thought partner for all assigned accounts

Lead client implementations in coordination with strategic accounts leadership and serve as a client training resource as required

In coordination with operations management, define, implement, and oversee performance measures and operational goals for accounts

In coordination with business intelligence and compliance, define, implement, and produce performance reporting on a regular basis with clients as mandated by Medicaid, Medicare, and local governing bodies

Identify, address, and resolve operational and/or account-related issues

Provide ongoing feedback regarding performance, status, and opportunities for improvement or growth to senior management

Participate in contract management including new deals and renewals with perspective for client expectations, capabilities for data analysis and operational structure

Responsible for developing, project managing, and implementing operations, procedures, and compliance requirements with contract in Medicare Advantage and/or Medicaid

Qualification

Account ManagementMedicare AdvantageMedicaidCustomer SuccessData AnalysisAnalytical SkillsCommunication SkillsProject ManagementProblem-SolvingAdaptability