Now Optics · 4 months ago
Licensed Optician
Now Optics is a rapidly growing, full-service retail optical center dedicated to providing quality eyewear and exceptional customer service. The Licensed Optician role involves creating a superior customer experience, assisting patients with eyewear choices, and ensuring compliance with brand standards while meeting sales goals.
EyewearHealth CareRetail
Responsibilities
Greet all patients and customers as they enter the store, identifying patient needs to ensure an easy and memorable experience
Provides recommendations on products and services available
Attain sales goals established by management team while complying with company and local policies and procedures
Assists patients and customers to choose products and services that suit their budget and eyecare needs
Identify and troubleshoot problems related to prescriptions to resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations
Measure, fit, and adapt lenses and frames for clients according to written optical prescription or specification, determining the specifications of lenses, making minor repairs or adjustments to eyewear, etc
Ensure brand standards by performing basic housekeeping duties when necessary
Other duties as assigned and required
Qualification
Required
Experience delivering outstanding customer service to patients as a Licensed Optician
You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment
You have the skills necessary to communicate effectively with a diverse group of people
Do you have a valid ABO and NCLE and/or license in the applicable State?
Do you have a high school diploma or equivalent required?
Are you passionate about outstanding customer/patient care and eager to share that passion with others?
Do you have a strong interest in learning, embracing and fostering innovation among your team?
Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company?
Do you have schedule flexibility? Work hours will be determined based on business needs
Are you knowledgeable about MS Word, Google Docs, etc?
Benefits
Medical, dental, and prescription drug coverage
Company paid life and short-term disability coverage
Free eyeglasses
Identity theft protection
Pet insurance
Paid time off that increases with seniority
Professional development and promotion opportunities
Employee recognition programs
Employee Assistance Program (EAP)
Employees get 2 free eyeglasses (no dollar limit) every year
Friends and Family discounts on our products
Company
Now Optics
Now Optics is a eye healthcare company.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-25
EIN Presswire
2025-09-25
Company data provided by crunchbase