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NEOGOV · 4 months ago

People Development & Performance Manager

Altamonte Springs, FL

Full-time

Onsite

Mid, Senior Level

$51K/yr - $59K/yr

5+ years exp

NEOGOV is a company that focuses on workforce development and performance management within the City of Altamonte Springs. The People Development & Performance Manager is responsible for driving the city's workforce learning and performance strategy, designing training programs, managing performance processes, and ensuring compliance with policies and requirements.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Security Clearance Required

Responsibilities

Design, manage, and continuously improve training and development programs, including compliance training, the Local Government University learning management system (LMS), leadership development, and professional growth initiatives

Capture and organize institutional knowledge, support succession planning through skill mapping and mentorship programs, and ensure critical expertise is transferred before employee retirements

Oversee first-year and annual performance evaluations and merit cycles, ensuring reviews are consistent, equitable, timely, and linked to employee development and workforce planning

Lead high-visibility initiatives such as the Supervisor Summit, SuperScoop, mentorship networks, and leadership pathways that prepare employees at every level for future roles

Coordinate the design, recruitment, development activities, and evaluation of Human Resources internship programs

Translate City policies, training agreements, and employee contracts into accessible learning experiences

Research, pilot, and implement emerging trends and tools—such as AI-assisted learning, microlearning, and simulation/VR training—to enhance employee learning and adaptability

Partner with HR leadership to leverage enterprise systems, streamline HR processes, and integrate workforce analytics into talent development, training, and performance outcomes

Promote a culture of continuous learning, professional excellence, and innovation across all levels of the organization

Develop and oversee a structured cross-training framework across HR functions to ensure service continuity and workforce agility

Partner with the People Systems Manager and Employee Services Manager to identify critical functions, create rotation plans, and document standard operating procedures

Track skill acquisition and ensure employees are equipped to cover essential duties during absences, emergencies, or transitions

Incorporate cross-training into succession planning and performance development strategies

Perform additional duties as assigned. Be available for emergency call-outs. Drive to and from various City locations

In the event of an emergency, all employees are considered essential and may be required to perform duties outside of their normal job description

Ensure compliance with City policies, state/federal employment laws, and accreditation standards

Complete required trainings as specified within the City’s Comprehensive Emergency Management Plan

Qualification

Learning & DevelopmentPerformance ManagementLMS AdministrationLeadership DevelopmentWorkforce AnalyticsChange ManagementPublic Sector ExperienceAI-assisted LearningSuccession PlanningData AnalysisPresentation ToolsSpanish LanguageCommunication SkillsFacilitation SkillsMentorship Programs

Required

Bachelor's degree in Human Resources, Organizational Development, Public Administration, Education/Instructional Design, or related field

Five (5) years in L&D/organizational development/performance management, including LMS administration and program design

One (1) year supervisory experience

Demonstrated experience running performance cycles, compliance programs, and leadership development

Demonstrated success in leadership development and employee engagement initiatives

Proficiency with productivity and collaboration platforms, including document creation, data analysis, and presentation tools. Ability to adopt and apply emerging technologies—such as AI, learning management systems, and workforce analytics—to improve training, knowledge sharing, and performance outcomes

Strong facilitation, communication, and change-management skills

Valid driver license. Must obtain Florida driver license within thirty (30) days of employment