EyeCare Partners · 4 months ago
Optician
Des Peres, MO
Full-time
Onsite
Entry Level
1+ years expEyeCare Partners is the nation’s leading provider of clinically integrated eye care, with a mission to enhance vision and improve lives. The Optician role involves dispensing and fitting glasses and contacts, promoting products based on patient needs, and ensuring a world-class patient experience while maximizing retail sales.
Hospital & Health Care
Responsibilities
Promote frames and lenses recommended by the doctor to meet patient needs
Adjust and repair glasses
Facilitate patient flow
Verify medical and vision insurances
Effectively communicate with patients, doctors, and managers
Answer inquiries through phone, email, and in person requests
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
Determine patients' wants and needs and sell to exceed their expectations
Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
Operate the auto-lensometer and manual lensometer
Educate and recommend specific lenses, lens coatings and frames to suit patient needs
Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
Dispense patient orders and repair and adjust patient frames
Dispense all glasses and/or contact lens orders in E360
Ensure all job aids and policies are followed
Maintain frame standards with cleaning and organization of fully stocked and well-presented areas
Follow all protocols to keep frame inventory accurate
General office duties and cleaning to be assigned by manager
Assist with other duties in the office as needed
Qualification
Required
High School Diploma or GED equivalent
Favorable result on Background Check
Basic computer skills
Strong customer service skills
Excitement to learn and grow
Communication, interpersonal and negotiation skills
Ability to read, analyze and interpret insurance forms
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
HIPAA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United States
High school diploma or GED required
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary
Preferred
Previous medical office experience preferred; previous ophthalmic experience strongly preferred
Current ABO/ABOC and NCLE certifications (or obtained with first 2 years of employment) preferred, but not required
Benefits
Full Benefits Package, including Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off (PTO) and Paid Holidays
Paid Maternity Leave
Competitive Base Pay
Optical Certification Reimbursement
Employee Discounts
Company
EyeCare Partners
At EyeCare Partners, we are on a mission to reinvent eye care by creating a network of optometry and ophthalmology practices that bring together a wealth of expertise, resources and knowledge.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mitchel Jones
Division CFO - Optometry
Nicholas Anguish
Division Chief Financial Officer - Ophthalmology
Recent News
2025-10-07
2025-08-21
Morningstar.com
2025-08-19
Company data provided by crunchbase