Macy's · 4 months ago
Retail Cosmetics Sales Beauty Advisor, La Plaza Mall - Flex
2100 10th Street, McAllen, TX, 78503, US
Full-time
Onsite
Entry Level
1+ years expMacy's is a storied retailer that has been a part of America's culture for over 160 years. They are seeking a Retail Cosmetics Sales Beauty Advisor to provide expert beauty advice, conduct product demonstrations, and build lasting client relationships while driving sales and enhancing customer experience.
Consumer GoodsFashionRetail
Responsibilities
Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
Meeting and surpassing daily sales goals by delivering exceptional service
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
Begin each day energized and ready to make an impact, reviewing sales goals and learning about new arrivals and top-selling items
Focus on the customer by offering a warm welcome, making eye contact, and creating friendly, personal conversations
Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves
Finish strong by sharing Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank-you
Support team members with honesty, care, and collaboration to better serve customers and communities
Strive to improve every day, take pride in work, achieve sales goals and learn from each other to deliver individual and store results
Qualification
Required
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co-workers, and supervisors
Must be able to read and understand employment policies and safety rules/procedures in English
Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
Meeting and surpassing daily sales goals by delivering exceptional service
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
At least 1 year of customer service or selling experience required
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP, Retail Media
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