HB Travels ยท 4 months ago
Client Service Associate / Travel (Remote)
United States
Full-time
Remote
New Grad, Entry LevelHB Travels is a trusted travel services organization dedicated to delivering seamless booking experiences and personalized travel support. They are seeking a professional and customer-focused individual to join their team as a Client Service Associate / Travel, responsible for assisting clients with their travel needs and ensuring smooth booking processes.
Consumer Services
Responsibilities
Respond to client inquiries and provide support with travel-related services
Assist with reservations, itinerary planning, and booking adjustments
Provide accurate information regarding travel options, policies, and requirements
Build and maintain positive client relationships through excellent customer service
Collaborate with team members to meet client needs efficiently
Qualification
Required
Strong customer service and communication skills
Detail-oriented with excellent organizational abilities
Ability to manage multiple tasks in a fast-paced, remote environment
Self-motivated and comfortable working independently
Preferred
Previous experience in travel, hospitality, or client services is a plus (but not required)
Benefits
Remote work flexibility
Training and mentorship opportunities
Professional growth in the travel industry
Supportive and collaborative team culture
Access to exclusive travel perks (after training completion and eligibility)
Company
HB Travels
HB Travels is a Massachusetts-based, home-operated travel agency dedicated to crafting unforgettable getaways, whether near or far.
Founded in 2022
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase