Meridian University ยท 4 months ago
IT Automations Specialist
Santa Monica, CA
Full-time
Onsite
Mid LevelMeridian University is a transformative educational institution seeking an IT Automations Specialist to architect and implement cross-departmental automation solutions. This role involves designing workflows, providing IT support, and driving automation initiatives to enhance operational efficiency across the organization.
EdTechEducationHigher EducationUniversities
Responsibilities
Design, build, and maintain automated workflows across departments using Zapier, Salesforce Flow, and other automation platforms
Conduct workflow analysis sessions with stakeholders to identify automation opportunities and translate business requirements into technical specifications
Develop and maintain documentation for all automation processes, including technical specifications, user guides, and troubleshooting procedures
Monitor automation performance, troubleshoot failures, and implement optimizations to ensure reliability and efficiency
Provide tier 2/3 IT support for Microsoft 365 environment and other enterprise systems as needed
Establish automation best practices and governance frameworks to ensure scalability and maintainability
Train team members on automated processes and provide ongoing support for automation-related queries
Collaborate with IT Services Team on infrastructure projects, system integrations, and technology initiatives
Evaluate and recommend new automation tools and technologies to expand organizational capabilities
Manage automation platform licenses, user access, and security configurations
Qualification
Required
Bachelor's degree or equivalent professional experience in technology, business systems, or related field
Demonstrated expertise building complex multi-step automations in Zapier or similar iPaaS platforms
Experience with API integrations, webhooks, and data transformation between disparate systems
Strong understanding of business process optimization and workflow design principles
Ability to translate non-technical requirements into functional automation solutions
Excellent troubleshooting skills with systematic approach to problem resolution
Experience with data mapping, JSON/XML manipulation, and basic scripting (JavaScript, Python, or similar)
Strong written documentation skills and ability to create clear technical specifications
Preferred
Experience with Salesforce Flow, Process Builder, or other Salesforce automation tools
Microsoft 365 administration experience (Azure AD, Exchange Online, SharePoint, Teams)
Familiarity with SQL databases and query optimization
Experience with additional automation platforms (Make, Workato, Power Automate, n8n)
Understanding of REST/SOAP APIs and authentication protocols (OAuth, API keys, JWT)
Experience in higher education or non-profit environments
Project management experience with automation initiatives
Knowledge of data privacy regulations and security best practices
Experience with version control systems and CI/CD pipelines
Benefits
Medical
Dental
Vision
Life
401(k)
PTO
Sick Time
Paid Holidays
Wellbeing app subscriptions
Commuter cost support
Team meals
Company
Meridian University
Education That Transforms.
Founded in 1993
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase