Project Manager, Change Request Management (9-Months Contract) jobs in United States
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Hypertec Group · 2 weeks ago

Project Manager, Change Request Management (9-Months Contract)

Hypertec Group is a global company shaping the future with technology that drives lasting impact. They are seeking a Project Manager for a 9-month contract to oversee planning, requirements gathering, and execution of change requests while collaborating with various teams and stakeholders.

Cloud ManagementFinancial ServicesManufacturing

Responsibilities

Oversee the planning, requirements gathering, and execution of ECOs, product engineering changes, and process/product change requests
Act as the central point of communication with Engineering, Product, Supply Chain, and Operations
Partner with customers to clarify requirements, timelines, and impacts
Serve as escalation point when delivery risks arise
Maintain a governance model for reviewing and approving change requests
Apply structured prioritization (e.g., WSJF) to balance business value, cost, and risk
Align approved CRs/ECOs with product roadmap and engineering schedules
Track cost, resource impact, and invoicing for billable CRs
Ensure compliance with ISO, FDA, and industry quality frameworks
Maintain full audit trail in ERP/JIRA/Confluence
Monitor KPIs such as cycle time, SLA adherence, and CR volume
Identify recurring pain points and implement process improvements
Own CR workflow tooling and dashboards for visibility

Qualification

Change Request ManagementOperational Excellence FrameworksProject ManagementSAP/ERP/JIRA/ConfluenceSoftware Development ManagementCommunication SkillsProblem-Solving SkillsOrganizational Skills

Required

Bachelor's degree in Project Management, Business Administration, Information Technology or related field
5+ years' experience in project management within software development, engineering, operations, or product integration
Proven success in customer change request project management
Experience managing strategic or high-value customer accounts, balancing client expectations with internal delivery
Understanding of software development management, contract manufacturing best practices, healthcare, remote patient monitoring, and logistics
Strong knowledge of operational excellence frameworks (Lean, Six Sigma)
Demonstrated ability to lead cross-functional teams
SAP/ERP/JIRA/Confluence/Excel proficiency
Strong organizational and problem-solving skills, with the ability to manage multiple complex projects
Excellent communication skills, able to influence at all levels of the organization
Ability to travel within the USA and Canada

Preferred

Project Management Certifications

Company

Hypertec Group

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Founded in 1984, Hypertec empowers innovators to push boundaries and lead their industries through transformative technology.

Funding

Current Stage
Late Stage
Total Funding
unknown
2020-11-20Acquired

Leadership Team

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Mike Marracino
President: Channel and Partner Solutions (CPS)
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Robert Haffner
Global Director of Channel / Partner Sales
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Company data provided by crunchbase