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Bluebonnet Trails Community Services · 4 months ago

(2065) Program Manager – Crisis Respite Unit (Internal Only)

Georgetown, TX

Full-time

Onsite

Entry, Mid Level

$75K/yr - $89K/yr

1+ years exp

Bluebonnet Trails Community Services is dedicated to improving the health and independence of individuals facing crises. The Program Manager for the Adult Crisis Respite Unit oversees program operations, ensuring quality care and support for individuals experiencing behavioral health crises while leading a talented team and collaborating with community partners.

CommunitiesHealth CareSocial

Responsibilities

Lead the program operations in alignment with the Center’s mission and values

Provide consistent opportunity for 360 degree feedback to direct reports, including individualized support, goal setting, and coaching

Builds relationship with colleagues, collaborating across programs, seeking and offering input towards shared goals and objectives

Develop and pilot ideas that improve the system of care and increase efficiency and efficacy for continuous quality improvement

Effectively lead change within the team, including policy, procedure, schedule, and documentation updates

Establish clear direction for the program, in alignment with local, state, and federal contracts and standards of care

Continuously seek learning opportunities for evidenced-based practices and intervention, identifying opportunities to apply new knowledge to the Crisis Respite Unit operation

Provide consultation, including rotation into after hours on call, analyzing and evaluating variables through a person-centered approach to care

Qualification

Crisis case managementMental health knowledgeHuman Services degreeClinical licensure pursuitBilingual ASLBilingual SpanishChange managementPerson-centered approachTeam collaboration