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Online River, LLC · 4 months ago

Bilingual Accountant/Billing Accounting Officer-New York Remote

United States

Full-time

Remote

Mid Level

$40/hr - $45/hr

3+ years exp

Online River, LLC is a mission-driven company focused on Powering Prosperity Around the World. They are seeking a Bilingual Accountant/Billing Accounting Officer to provide expert guidance and tax preparation services, while also contributing to the development of their new product, TurboTax Live Business.

Security & Investigations

No H1B

Security Clearance Required

Responsibilities

Strong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season for compensation, using commercial tax preparation software

Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney

Minimum of 2 seasons of personal Tax Preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferred

Bookkeeping experience with books to tax preparation is strongly preferred

Experience preparing Business Tax returns for service industry customers strongly preferred

Must possess or be able to obtain any related state licenses, certificates, permits, or bonds

Must possess an active Preparer Tax Identification Number (PTIN)

Commit to a minimum schedule of at least 20 hours/week (minimum 4 hour shift increments) throughout the tax season

Working knowledge of Circular 230

Proficient with technology; solid knowledge of computer operations and software

Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner

Excellent verbal and written communication skills

Critical thinking, problem solving, research skills, and determination

Ability to work in a fast-paced environment with minimal supervision

Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria and a quiet location in which to work

Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your extensive knowledge and expertise in the field of business tax preparation and books to tax accounting entries

Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language

Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation

Document customer interactions

Work continuously toward meeting company key performance metrics and Big Bet Goals

Participate in pilot testing, projects, and experience validations, as needed

Qualification

Business tax preparationEnrolled Agent (EA)Certified Public Accountant (CPA)Tax return preparationBookkeepingCustomer serviceTechnology proficiencyCritical thinkingProblem solvingCommunication skills

Required