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Rip Van · 1 day ago

Vice President Operations

United States

Full-time

Remote

Director/Executive

10+ years exp

Rip Van is a food innovation company dedicated to improving lives with delicious and healthier products. The Vice President of Operations will oversee the commercialization, manufacturing, and deployment of products, ensuring quality and competitive pricing while leading a remote team and managing supply chain relationships.

Food and BeverageSubscription Service

Responsibilities

Experience in building tight and effective S&OP processes to coordinate demand, inventory and supply planning

Able to build dashboards to both understand current supply chain status and run scenarios for future planning

Effective team player, coordinating across Sales, Innovation and Senior Management

Lead remote team of eight people: Demand Planner, Inventory Manager, Supply Planner, Quality Associate, Customer Service Representative, External Manufacturing Manager, Procurement Manager and Analyst

Develop and articulate strategic vision for Operations, as well as annual and quarterly goals for the function and team members

Coach team to higher standards and recruit new team members when necessary

Manage and build relationships with key supply chain and operations partners, including manufacturing partners and key materials suppliers

Negotiate co-manufacturing contracts with a deep understanding of leverage and key pressure points for both sides, with an eye to both financial and operational requirements for agreement to succeed

Find and evaluate new manufacturing partners for future product lines and extensions

Ensure strong visibility into key aspects of comanufacture operations, especially quality procedures, raw & pack inventory and capacity utilization

Ensure visibility and maintain sufficient inventory levels across supply chain: Rip Van 3PLs, Amazon and key distributors

Oversee 3PL partners, ensuring performance at or above contracted requirements, create cost and service improvement plans and evaluate/on-board new supply chain partners as necessary

Build and implement Quality Assurance and Quality Control protocols to ensure that every product in the marketplace meets our quality promise

Ensure quality programs are supported and implemented by partner practices and requirement to do so is enshrined in co-manufacturer and supply chain partners

Set regular quality goals for partners and drive to success

Maintain best-in-class fill and OTIF rates

Ensure strong linkage between sales, customer service and finance to ensure order to cash process is efficient and error-free

Lead customer service department, developing and implementing strategy and systems to support rapid growth without rapid escalation of costs

Manage transportation partners to best service at lowest cost

Ongoing management and analysis of the brand’s cost-of-goods in order to maximize profit margins and meet key business goals. Design and set up a key measures process to track cost performance monthly

Identify cost improvement strategies and build a 2-3 year roadmap of same

Provide key operational support for new product development and participate in stage-gate review of new items

Oversee smooth transition from development to commercialization via transition from NPD process to normal S&OP processes

Qualification

Operations StrategySupply Chain ManagementQuality AssuranceTeam LeadershipContinuous ImprovementInventory ManagementNegotiation SkillsHighly OrganizedAnalytic AbilityWork EthicCommunication

Required

10+ years of experience in fast-growth and entrepreneurial environments

Must have experience scaling operations and operations teams in companies growing 5X revenue and/or expanding across multiple product lines and manufacturing partners

Demonstrated success in continuous improvement and supplier management

Entrepreneurial; able to create a success path without the resources of large company

Strong work ethic, professionalism and positive attitude

Highly Organized; ability to manage and drive multiple projects to completion

Extremely Curious

Great attention to detail

Strong written and verbal communication skills

Strong analytic ability