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ShipBob · 13 hours ago

Lead Fulfillment Associate

Bethlehem, Pennsylvania, United States

Full-time

Onsite

Mid Level

$21.25/hr - $22.25/hr

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants. The Lead Fulfillment Associate will work collaboratively within teams to deliver exceptional customer experiences, ensuring that products are handled, stored, and distributed safely and efficiently.

E-CommerceLogisticsMobileSaaSShippingSupply Chain Management

Growth Opportunities

Responsibilities

As an associate you will be working within one of several teams:

Receiving: This team accepts our customers’ new inventory and owns the entire process of getting that inventory put away and accepted into our system. The responsibility of communicating the arrivals and any exceptions are receiving owned as well

Picking: Spread across two different processes our picking team is responsible for delivering products to the next stage of the process quickly and accurately. An integral team in the warehouse, pickers and their peers keep the flow of customers products moving and keep the warehouse humming

Packing: The final touches before a customer receives their products, the packing team is responsible for ensuring the quality of each and every shipment as well as packing the items correctly. The packing team works together with picking to guarantee that shipments are fulfilled perfectly and owns all responsibility around those shipments

This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness

Other Duties as Required: We are a team which means you will be asked to help out in other areas out of your normal day to day responsibilities to ensure the operations are running efficiently