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Visual Comfort & Co. · 7 hours ago

Showroom Manager

Columbus, OH

Full-time

Onsite

Mid, Senior Level

$85K/yr - $92K/yr

3+ years exp

Visual Comfort & Co. is the premier resource for decorative and architectural lighting and related products. They are seeking a Showroom Manager to lead a sales team, ensure operational excellence, and foster a customer-focused environment while driving sales and business development efforts.

Consumer GoodsE-CommerceLightingManufacturingRetail

Responsibilities

Provide support, coaching and direction to ensure comprehensive understanding of Visual Comfort & Co’s approach to sales, customer service, and showroom operational procedures

Partner and foster a strong collaborative working relationship with all members of the business including Business Development Specialists

Create and manage a proactive sales and business development approach to target and convert new prospective customers

Utilize and analyze available sales and operations data to drive sales behaviors and priorities

Work with the Visual Comfort & Co marketing team to identify and develop events in the local market

Maintain a clean, visually appealing, and well-organized showroom environment to support sales objectives

Collaborate with the Visual Merchandising and Operations teams to effectively merchandise and manage showroom inventory

Develop expertise in the company's point-of-sale and operating systems and provide training to staff as needed

Coordinate with internal departments to ensure successful execution of showroom product resets, buildouts, and installations

Ensure the showroom is prepared for business and operational at the start of each business day

Consistently provide updates on store performance, including sales figures, returns, inventory aging, personnel matters, and request support when necessary

Prepare monthly reports in accordance with company protocols and timelines

Maintain accurate records of showroom inventory, sales activity, and banking transactions

Qualification

Management experienceSales experiencePoint-of-sale systemsInterior design backgroundCustomer service operationsAnalytical skillsCreative design senseProfessional demeanorOrganizational skillsLeadership abilities

Required

3+ years' management and sales experience in luxury home furnishings, lighting, or building materials

Background in interior design, custom home products, or lighting required

College degree required

Proven leadership and motivational abilities

Strong organizational and follow-up skills

Maintains professional demeanor

Creative with strong design sense

Capable of handling multiple priorities

Strong analytical and decision-making skills

Proficient in point-of-sale systems

Discreet with confidential information

Skilled in customer service operations

Flexible schedule, including Saturdays

Consistently upholds Visual Comfort's brand values and service standards

Preferred

Experience in high-end or luxury retail

Benefits

Work-Life Balance: Showrooms operate Monday through Friday 10:00 am to 6:00 pm and Saturday, 10:00 a.m. to 5:00 p.m.; closed on Sundays. Team Members follow a five-day rotating schedule, including two Saturdays per month.

Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.

Paid Time Off: Generous vacation accrual and paid time off policies.

Holidays: 7 paid holidays per year, in addition to 2 floating holidays.

Health Benefits: Medical, vision, and dental coverage available starting the first of the month after your start date.

Insurance: Company-provided life insurance and short-term disability coverage.

Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.