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International Rescue Committee · 4 months ago

Operations & Front Desk Intern (Unpaid)

New York, NY

Internship

Onsite

Intern

The International Rescue Committee (IRC) is a leading humanitarian organization that responds to global crises and helps restore health and safety to those affected by conflict and disaster. They are seeking an Operations & Front Desk Intern to provide reception coverage, assist clients, and support administrative duties in their New York office.

CharityCommunitiesHumanitarianNon ProfitSocial

No H1B

U.S. Citizen Only

Responsibilities

Perform reception duties such as greeting visitors to the office and connecting them to appropriate staff

Assess documentation of visitors to determine eligibility of services

Schedule appointments for all programs depending on eligibility of client

Answer and direct incoming phone calls

Assist staff with clerical and administrative duties

Display sensitivity to cultural and personality differences of refugee clients. Respect their beliefs and values

Adhere to IRC policies, particularly those related to confidentiality and client privacy

Communicate effectively in person and by telephone

Other related duties as assigned

Qualification

Microsoft Office SuiteAdministrative experienceCultural sensitivityLanguage proficiencyTeamworkEffective communication

Required

Previous administrative experience preferred

Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Cultural sensitivity and detail oriented with the proven ability to meet deadlines

Ability to effectively communicate and work as a team member in a cross-cultural environment

Ability to communicate clearly and effectively in English

Willing to learn about IRC history, philosophy, global work, and local efforts

Willing to adhere to IRC volunteer and workplace policies

Preferred

Additional fluency in Arabic, Dari, Pashto, French, Spanish or Kiswahili preferred

Benefits

10 sick days

10 US holidays

20-25 paid time off days depending on role and tenure

Medical insurance starting at $143 per month

Dental starting at $6.50 per month

Vision starting at $5 per month

FSA for healthcare and commuter costs

A 403b retirement savings plans with immediately vested matching

Disability & life insurance

An Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.