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Grinnell Mutual · 4 months ago

PROPERTY CLAIMS ADJUSTER - INSPECTOR - FARGO, ND

US-ND-Fargo

Full-time

Hybrid

Entry, Mid Level

$51K/yr - $88K/yr

2+ years exp

Grinnell Mutual is a company that specializes in insurance services, and they are seeking a Property Claims Adjuster - Inspector. The role involves adjusting property claims, determining coverage, conducting on-site investigations, and settling claims according to company procedures.

Auto InsuranceCommercial InsuranceFinancial ServicesInsuranceInsurTechProperty Insurance

No H1B

Responsibilities

Investigates property claims for both farm and home owners through on-site investigation and interviews with claimant, insured, and witnesses to determine the extent of damage

Determines proper policy coverages, and where necessary, investigates, evaluates, negotiates and equitably settles all assigned claims cases in accordance with company policies and procedures at values commensurate with damages sustained. Sets reserves based on estimated loss for claim

Organizes and manages time effectively to ensure the prompt and successful resolution of all assigned cases, maintaining high standards of professionalism to deliver exceptional service

Prepares and submits initial and follow-up reports of findings and action taken on each assigned claim in conformity with established procedures. Documents file with activity, contacts, offers, and demands related to claim. May be asked to assist or prepare file for subrogation, suit, or trial

Works with law enforcement to verify items stolen and confirm payment/ownership if recovery is made following claim payment, file written request for restitution in all arrests including vandalism claims

Cultivates and maintains strong relationship with Agents and Mutual Managers, serving as a liaison between the customer and Grinnell Mutual. Supports the evaluation of mutuals for future business opportunities and conveys feedback from the Mutual to the supervisor

Conducts on-site field inspections determining building values, making recommendations of risk acceptability, identifying hazards, and recommending appropriate corresponding corrective action

Recommends proper building insurance to value based on inspection. Works with underwriting to determine insurability and providing documentation on the condition of the property through photographs and diagrams

Authorizes and/or approves all claims payments within the delegated authority or within the maximum limits as outlined in company policies and procedures. Setting and maintaining reserves through resolution of the claim

Accountable for managing the settlement process of all assigned files from start to close

Performs other duties as assigned

Qualification

Property adjusting experienceAICCPCU designationsXactimate proficiencyLogical thinkingInterpersonal skillsWritten communication skillsCustomer service skillsTime managementCollaboration skillsConfidentiality

Required

High school diploma, general education degree (GED), or equivalent combination of education and applicable work experience

Minimum of two years' experience in property adjusting (home and farm owners), construction, estimating or insurance

Ability to maintain a valid driver's license and travel from the office located in the employee's home to Grinnell Mutual customer offices or claim sites

Regular and predictable attendance is required to effectively meet the customers needs

Must be able to maintain confidentiality of sensitive or proprietary information

Demonstrated ability to adhere to all Grinnell Mutual policies

Demonstrated ability to incorporate Grinnell Mutual core values in all areas work