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Walmart Canada · 4 months ago

Senior Manager, eCommerce Sub-Same Day Fulfillment Optimization

Bentonville, AR

Full-time

Onsite

Mid, Senior Level

$90K/yr - $180K/yr

5+ years exp

Walmart Canada is a leading retailer focused on enhancing the shopping experience for customers. They are seeking a Senior Manager for eCommerce Sub-Same Day Fulfillment Optimization to drive cost efficiencies, improve fulfillment speed, and enhance customer satisfaction through strategic growth initiatives and collaboration with various stakeholders.

DeliveryRetailShopping

Responsibilities

Develop and execute a long-term strategy for profitability and growth in Walmart’s eCommerce, focusing on improving cost efficiency, fulfillment speed, and customer

Analyze key business and operational metrics (e.g., order fulfillment costs, last-mile logistics, customer satisfaction, and inventory efficiency) to drive insights that inform strategic decisions

Partner with Supply Chain, Finance, and Product teams to optimize fulfillment costs while maintaining best-in-class customer experience

Collaborate with cross-functional teams to implement automation, data science models, and technology solutions that improve operational efficiency

Identify opportunities for new revenue streams and cost-reduction initiatives through competitive benchmarking, industry research, and internal data analysis

Drive execution of multiple initiatives by developing roadmaps, prioritization frameworks, and business cases for growth-oriented projects

Build strong relationships with leadership and stakeholders across Tech, Operations, and Finance to influence key strategic decisions

Monitor and refine key KPIs and business metrics, ensuring alignment with Walmart’s broader business objectives

Communicate strategy, roadmaps and results across a broad set of stakeholders that include partners in other teams and senior leaders

Qualification

ECommerce fulfillmentOperational analyticsCost optimizationData-driven decision-makingFinancial modelsStakeholder managementProject managementTechnical acumenCommunication skillsCross-functional collaboration

Required

Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area

7 years' experience in project management, program management, program operations, or related area

2 years' supervisory experience

Preferred

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area

Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly

Knowledge of accessibility best practices