EBizCharge ยท 23 hours ago
Client Services Specialist
United States
Full-time
Remote
New Grad, Entry LevelEBizCharge is headquartered in Irvine, California, and specializes in developing integrated payment solutions for electronic payment processing. The Client Services Specialist will perform software demonstrations, collaborate with various teams, and assist customers with support and troubleshooting.
FinanceInformation TechnologyMobilePaymentsSoftware
Responsibilities
Perform software demonstrations showing potential clients how our product/service works
Work collaboratively with management, software development, project management, sales teams, and any other members of various departments
Assist Support team by reviewing records, following up with customers, assist via remote sessions, and update case documentation in CRM system
Ability to diagnose and document software related matters for development inquires
Familiarity with remote software installations and troubleshooting
Ability to maintain a positive attitude and build rapport and relationships with customers
Willingness to put in the time needed to complete assigned tasks, including multi-tasking
Self-starter with the ability to ask questions, learn quickly and work independently
Strong proficiency in Microsoft Excel, Word, Outlook, and other computer-based programs
Must have strong communication skills and enthusiastically present solutions to customers and to work with a range of different personalities
Need to demonstrate exemplary written and verbal communication skills
Qualification
Required
BA/BS Degree in Computer Science or Business Administration or related field required
Strong proficiency in Microsoft Excel, Word, Outlook, and other computer-based programs
Must have strong communication skills and enthusiastically present solutions to customers and to work with a range of different personalities
Need to demonstrate exemplary written and verbal communication skills
Preferred
Prior experience with training and/or demos on products or software is strongly desired
Familiarity with remote desktop protocol and screen sharing software to perform remote assistance
Experience with software installation procedures
Background in development, coding, or systems management
Experience implementing and maintaining ERP software systems
Benefits
100% employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
Retirement 401(k) plan with company match
Gym access, dry cleaners, car wash conveniently located within building.
Generous PTO plan with an additional 9 Days Company Paid Holidays per year.
Company
EBizCharge
EBizCharge is the leading all-in-one integrated payment platform that helps businesses facilitate electronic payment processing, enhance transaction security, and increase client profits.
Founded in 2005
201-500 employees
H1B Sponsorship
EBizCharge has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
2022 (1)
2021 (6)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Robert West
Vice President, Partner Channel
Alana Setiyadi
Partner Enablement Manager
Company data provided by crunchbase