Pattern® · 5 days ago
TikTok Shop Account Manager
Lehi, UT
Full-time
Hybrid
Mid Level
3+ years expPattern is a fast-growing company in the ecommerce sector, known for leveraging technology and AI to optimize growth for global brands. They are seeking a TikTok Shop Account Manager to manage client accounts and develop marketplace strategies on TikTok Shop, ensuring client satisfaction and driving performance metrics.
E-CommerceRetail TechnologySoftware
Responsibilities
Build and manage relationships with multiple brand partners, and obtain an understanding of their business challenges, marketing objectives, and success metrics
Develop forward thinking, data-driven analyses and consultative recommendations that align with brand goals, and quantify high-impact opportunities with clear recommendations to present to them
Deliver the highest level of strategic and customer service to our clients to ensure KPI’s are hit
Communicate effectively with key internal stakeholders, and present solutions oriented approaches to further grow your business
Stay current on industry trends and new or innovative approaches within social commerce
Monitor and analyze account performance, making data-driven recommendations to enhance product listings, campaign effectiveness, affiliate outreach, and overall marketplace presence
Collaborate with clients to develop and implement tailored strategies for TikTok Shop, aligning with their business goals and leveraging Pattern's services
Prepare and present regular performance reports and insights to clients, highlighting key metrics, trends, and areas for improvement
Qualification
Required
3-5 years in account management, with specific experience in e-commerce or marketplace environments
Strong ability to analyze data and metrics, using insights to drive strategy and make informed decisions to enhance client outcomes
Excellent verbal and written communication skills, with the ability to effectively interact with clients and internal teams, presenting complex information clearly and persuasively
Proven organizational skills with the ability to manage multiple accounts and projects simultaneously, ensuring timely delivery and high-quality results
Demonstrated capability to identify issues, develop solutions, and resolve challenges effectively and efficiently, ensuring client satisfaction
Preferred
Understanding of TikTok Shop and its features preferred, including marketplace trends, tools, and best practices for optimizing performance
Experience with other marketplaces (Amazon, Walmart, eBay, etc.) is also acceptable
Benefits
Unlimited PTO
Paid Holidays
Onsite Fitness Center
Company Paid Life Insurance
Casual Dress Code
Competitive Pay
Health, Vision, and Dental Insurance
401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.
Company
Pattern®
Pattern® provides a proven blend of marketplace analytics, product distribution, MAP compliance, and brand management to drive ecommerce acceleration for premium brands.
1001-5000 employees
H1B Sponsorship
Pattern® has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (7)
2023 (4)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$277MKey Investors
Knox Lane
2025-09-19IPO
2021-10-06Private Equity· $225M
2020-08-11Series A· $52M
Leadership Team
David Wright
Co-Founder & CEO
Jason Wells
Chief Architect & Technical Advisor to the CEO
Recent News
MarketScreener
2025-12-19
Company data provided by crunchbase