Motive · 4 months ago
Director, Mid-Market Sales & Account Management
United States
Full-time
Remote
Director/Executive
10+ years expMotive is a company that empowers physical operations with tools for safety, productivity, and profitability. They are seeking a Director of Mid-Market Sales & Account Management to lead a team focused on driving expansion and retention within their Mid-Market customer base, maximizing Net ARR through upsell/cross-sell growth and strategic renewals.
Computer Software
Responsibilities
Directly manage second-line managers and a handful of frontline managers, motivating and coaching them to achieve quarterly targets and strategic business objectives
Recruit, hire, train, and develop top talent, building a pipeline of future leaders within the organization
Partner with Marketing leadership to innovate on customer experiences, drive lead generation, and experiment with pricing and acquisition strategies
Collaborate with Product, Sales, Onboarding, and Strategy leaders to identify customer needs, influence roadmap decisions, and design cohesive sales programs, incentive plans, and GTM strategies that connect across global functions for a seamless customer journey
Regularly report on key metrics to identify strengths and areas for improvement, using data-driven insights to guide decision-making
Drive strategies to boost engagement, upsell, and retention, rapidly testing data-driven ideas for continuous improvement
Act as a customer-facing escalation point for complex deals, using executive relationships to resolve challenges, align strategies, and ensure successful closures with exceptional customer experience
Create and refine scalable processes to enhance team efficiency and overall performance
Qualification
Required
4 + years of 2nd leadership experience in a high growth technology company
10+ years of experience in SaaS sales, account management, or customer success, with at least 4+ years as a 2nd line sales leader
Demonstrated success leading CMRL or MM customer segments with complex deal cycles, cross-functional dependencies, and strategic renewal motions
Strong operational acumen and comfort working with Salesforce, dashboards, forecasting models, and pipeline analytics
Experience with value-based selling, solution consulting, and/or multi-product growth motions
Excellent communicator and cross-functional collaborator with the ability to influence up, down, and across the organization
Proven ability to build and scale teams in fast-paced, high-growth SaaS environments
Benefits
Health, pharmacy, optical and dental care benefits
Paid time off
Sick time off
Short term and long term disability coverage
Life insurance
401k contribution
Company
Motive
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.
1001-5000 employees
H1B Sponsorship
Motive has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (24)
2023 (12)
2022 (8)
Funding
Current Stage
Late StageLeadership Team
Shoaib Makani
Co-founder and CEO
Obaid Khan
Co-Founder and Chief Operating Officer
Recent News
Game Industry Business
2024-04-13
Company data provided by crunchbase