First State Community Bank · 4 months ago
Customer Care Specialist I
Farmington, MO
Full-time
Onsite
New Grad, Entry LevelFirst State Community Bank is seeking a quick learning, positive and energetic individual for the role of Customer Care Specialist I. In this position, you will be responsible for accepting calls, analyzing information, and providing the best solutions for customers while maintaining high-quality service.
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Responsibilities
Promote high integrity of FSCB through consistent representation of organizations core values
Efficiently and accurately transfer incoming calls
Developing customer relationships
Offer customer support regarding questions, concerns or confusion around products or services
Maintain a high level of customer service in every interaction with customers, fellow employees and organization teammates
Qualification
Required
High School Diploma or Equivalent
Willingness to strive for exceptional efficiency and accuracy
Exceptional customer service skills
Ability to interact and contribute in a team environment
Preferred
Some College is preferred
Previous Call Center experience preferred
Benefits
Competitive pay and benefits package - with variable compensation program based on team performance
401(k) with generous employer match benefit
Company
First State Community Bank
First State Community Bank is a bank that provides financing solutions, merchant payment solutions, and deposit services.
Founded in 1954
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jennifer Lee
Chief Operating Officer
Recent News
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