Lead Researcher, Customer Insights jobs in United States
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PrizePicks · 3 hours ago

Lead Researcher, Customer Insights

PrizePicks is the fastest-growing sports company in North America, recognized for its leading platform in Daily Fantasy Sports. The Lead Researcher will drive research-backed decision-making to enhance customer-focused experiences, collaborating with cross-functional teams to generate actionable insights and influence strategic directions.

Fantasy SportsGamingSports
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Growth Opportunities
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Responsibilities

Collaborate with product, marketing, and strategy leaders to identify high-value research opportunities
Design and lead custom mixed-method projects (surveys, interviews, netnography, secondary), with strong vendor and internal support to extend reach and capacity
Synthesize across multiple inputs (custom studies, VOC channels, social listening, creative testing) and generate clear, actionable insights
Partner with stakeholders to connect insights directly to product, brand, and growth strategies
Craft compelling narratives that influence executives and spark decisive action
Contribute to the evolution of our research practice, raising the bar on quality, creativity, and impact

Qualification

User/market researchQualitative researchSurvey methodologyStakeholder engagementVendor managementCuriosityCommunicationStorytellingAdaptability

Required

7+ years of user/market research experience in a business setting, including senior stakeholder engagement
Proven ability to connect research findings to business strategy and outcomes
Mastery of qualitative research and strong competency in survey methodology; experience with secondary data a plus
Confidence in influencing senior leaders through strong communication, storytelling, and presence
Experience managing vendors and partners to extend capacity and impact
Curiosity, adaptability, and drive to thrive in a high-growth, fast-paced environment

Benefits

Company-subsidized medical, dental, & vision plans
401(k) plan with company match
Annual bonus
Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
Generous paid leave programs, including 16-week paid parental leave and disability benefits
Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
Company-wide in-person events and team outings
Lifestyle enhancement program
Company equipment provided (Windows & Mac options)
Annual performance reviews with opportunities for growth and career development

Company

PrizePicks

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PrizePicks is a mobile app platform that covers sports betting of leagues.

Funding

Current Stage
Late Stage
Total Funding
$0.85M
Key Investors
Phoenix Capital Ventures (PCV)
2025-09-22Acquired
2021-12-01Series A
2020-07-08Seed· $0.85M

Leadership Team

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Adam Wexler
Executive Chairman & Special Advisor to the CEO
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Jay Deuskar
Cofounder/Chief Technology Officer
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Company data provided by crunchbase