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Slate · 4 months ago

City Manager - Los Angeles (Part-Time)

Los Angeles, CA

Part-time

Hybrid

Mid Level

Slate is a company that specializes in providing customized cleaning services for businesses across the US. They are seeking a part-time City Manager to oversee local operations in Los Angeles, ensuring service quality and fostering strong client relationships.

Customer ServiceHome ServicesInternet

Responsibilities

Represent Slate at promotional opportunities such as industry events or client meetings

Conduct walkthroughs with potential clients to understand their cleaning needs

Provide face-to-face service and account management for existing clients

Build long-term client relationships and support account retention

Conduct weekly, bi-weekly visits to all sites and support accounts, including residential accounts, and new openings

Ensure quality assurance through site walkthroughs, checklists, and photo documentation in Jobber

Conduct QA inspections at client sites to ensure service quality and compliance with company standards

Report updates, issues, and staffing needs to the Support Team and leadership

Provide coaching, feedback, and accountability to employees on-site

Ensure cleaners follow protocols and represent Slate professionally

Assist with recruitment, onboarding, and training as needed

Qualification

SalesAccount ManagementBusiness DevelopmentLead GenerationClient PresentationsCommunication SkillsInterpersonal SkillsCleaning Management ExperienceBilingual (English/Spanish)